Rank Iron Missing

[ManuGX_YT]

Some months ago I bought I bought an Iron Rank, and weeks later it dissapeared from mi nickname, I haven't changed my name in some years so I'm a little confused about this, I have some pictures and videos to show you that I've get my rank some months ago.

My nickname: ManuGooX

Minute: 0:20

ScreenShot:

 

[Onik]

Contact sales@cuebcraft.net with the following: Transaction ID, Date of Purchase, Minecraft username that the rank was purchased on and the Email address entered at checkout.

 

[Kloska]

Contact sales@cuebcraft.net with the following: Transaction ID, Date of Purchase, Minecraft username that the rank was purchased on and the Email address entered at checkout.

- Locked as question was answered