All Networks is this how your moderators handle suggestions?

[𝐂𝐚𝐥𝐯𝐢𝐧𝐱𝐊𝐥𝐞𝐢𝐧]

CKelting removed not only the reactions 3 times from this suggestion while also locking the thread and providing baseless arguments specifically in a rude tone and telling people they shouldve had a future sight to know that Drag and double clicking was going to banned. Not only that he also went on to say that instead of criticising the server's at most of time awful ping, we should just leave the server to play something else and that CubeCraft does not care or has a problem with their player base leaving and that it's players dont get a say in what they think should be changed. i.e they dont care about our suggestions. Truly a professional staff member.

 

[txiicy]

From a moderator standpoint, I understand his frustration. HOWEVER, he does not address the actual question at all and is simply rude to members of the community. I don't think this is behavior we as a playerbase should accept from the server staff.

 

[Thijs]

Hee,

There are a lot of threads in the community corner about the same thing. We do not want this to be spammed, so we lock channels.

Of course, we do not want you to leave the server, but if the only way you can play on the server is to break our rules, it is not good for anyone.

Community suggestions and feedback are important server-wide, but also in moderation. However, not everything is for the community to decide. For example, if part of the community says, 'We want an anarchy server (every client allowed),' we are not suddenly changing the whole thing. Some decisions are made internally and will not be changed.

If you want to give us moderators feedback you can do so here (Can also be positive :))

 

[𝐂𝐚𝐥𝐯𝐢𝐧𝐱𝐊𝐥𝐞𝐢𝐧]

Hee,

There are a lot of threads in the community corner about the same thing. We do not want this to be spammed, so we lock channels.

Of course, we do not want you to leave the server, but if the only way you can play on the server is to break our rules, it is not good for anyone.

Community suggestions and feedback are important server-wide, but also in moderation. However, not everything is for the community to decide. For example, if part of the community says, 'We want an anarchy server (every client allowed),' we are not suddenly changing the whole thing. Some decisions are made internally and will not be changed.

If you want to give us moderators feedback you can do so here (Can also be positive :))

not an excuse for rude language and telling people that cubecraft doesn't care. no reason to remove reactions 3 times. locked post while he was getting criticised for his contradictive arguments. It is not expected from a moderator to behave like this when faced with minor criticism and pressure and you can clearly see he provided no reason for the thread getting locked especially while it was being active.

 

[𝐂𝐚𝐥𝐯𝐢𝐧𝐱𝐊𝐥𝐞𝐢𝐧]

oh and to add to that, bane is saying that if cc doesnt want to change this rule which we all know they wont, then cc should improve their performance as ping on cubecraft is horrible comapred to anyother largescale server. "Anarchy" was never mentioned any where on the thread and CKelting contradicted himself by saying that Drag and double are not 'cheating' but we still treat as 'cheating' and the punishment will be the same as which is for Illegal modifications.

 

[Nathie]

CKelting contradicted himself by saying that Drag and double are not 'cheating' but we still treat as 'cheating' and the punishment will be the same as which is for Illegal modifications.

I don't think there was a way to phrase this part without it contradicting itself. Yes, drag clicking and double clicking are not cheats, but it makes the most sense to punish users who do so for cheating since we do not allow it.

There are no plans to change this rule back, so like Thijs said, suggestions about it were locked to avoid spamming the same threads. The community is more than welcome to discuss this change if they'd like but the decision to keep this rule was final.

Regarding the questions that were asked, it is not easy to provide a better response that gave no loopholes (IMO). When we simply do not allow something on the server, it applies to private games as well. No exceptions.

 

[Legowars10]

Although I agree with the moderator's standpoint about locking repeating threads, I do feel like the wording/language from the mod to the player(s) could have been more graceful and less harsh. A bad experience with a mod of a server can discourage further input, as the player might assume they would just get shot down again.

 

[starblade9603]

I don't think there was a way to phrase this part without it contradicting itself. Yes, drag clicking and double clicking are not cheats, but it makes the most sense to punish users who do so for cheating since we do not allow it.

There are no plans to change this rule back, so like Thijs said, suggestions about it were locked to avoid spamming the same threads. The community is more than welcome to discuss this change if they'd like but the decision to keep this rule was final.

Regarding the questions that were asked, it is not easy to provide a better response that gave no loopholes (IMO). When we simply do not allow something on the server, it applies to private games as well. No exceptions.

I understand that you can’t change the rules immediately after they’re suggested, and that such matters need to be discussed with the Admins and Senior Moderators first. I completely agree with that process. However, that doesn’t justify being rude to players who are simply trying to share their thoughts or suggestions.



If the person involved were a new Moderator, it would be more understandable since they’re still learning. But in this case, they’re a Senior Moderator — an experienced volunteer who should be fully aware of the responsibility and professionalism their position requires.



What really concerned me was when they said, (Your Welcome to leave the server just play on other server not a problem for us.) I’m not sure how to interpret that. Does it mean Cubecraft truly doesn’t care about its players, or that feedback and player experience aren’t valued? I’d really appreciate it if you could clarify this situation in more detail.

 

[TIGERNOTFOUND]

IMMA JUST ENJOY

 

[TIGERNOTFOUND]

not an excuse for rude language and telling people that cubecraft doesn't care. no reason to remove reactions 3 times. locked post while he was getting criticised for his contradictive arguments. It is not expected from a moderator to behave like this when faced with minor criticism and pressure and you can clearly see he provided no reason for the thread getting locked especially while it was being active.

Bro ur cooking

 

[starblade9603]

Hee,

There are a lot of threads in the community corner about the same thing. We do not want this to be spammed, so we lock channels.

Of course, we do not want you to leave the server, but if the only way you can play on the server is to break our rules, it is not good for anyone.

Community suggestions and feedback are important server-wide, but also in moderation. However, not everything is for the community to decide. For example, if part of the community says, 'We want an anarchy server (every client allowed),' we are not suddenly changing the whole thing. Some decisions are made internally and will not be changed.

If you want to give us moderators feedback you can do so here (Can also be positive :))

Can I ask a question why is that suggestion deleted?

 

[Darwin7]

View attachment 240996View attachment 240997View attachment 240998
CKelting removed not only the reactions 3 times from this suggestion while also locking the thread and providing baseless arguments specifically in a rude tone and telling people they shouldve had a future sight to know that Drag and double clicking was going to banned. Not only that he also went on to say that instead of criticising the server's at most of time awful ping, we should just leave the server to play something else and that CubeCraft does not care or has a problem with their player base leaving and that it's players dont get a say in what they think should be changed. i.e they dont care about our suggestions. Truly a professional staff member.

I honestly find this situation really disappointing. A SR.MOD spoke badly to a member just because they shared a suggestion on a sensitive topic. Since when are people not allowed to give their opinion ? Everyone has the right to express themselves even if the subject is a bit controversial.
Deleting reactions from people who agreed and then locking the post is just unprofessional and immature you’re supposed to set an example, not silence the community. Some staff members clearly use their roles and permissions in the wrong way, and that’s honestly unfair
I really hope the moderation management takes action, because ngl this kind of behavior is disgusting coming from someone who's supposed to act and speak with respect and maturity.

 

[Nathie]

Hello, lets quickly avoid jumping into conclusions, especially the people who have not seen the post. If you have feedback towards a team member, you are welcome to create a staff feedback report. It can be positive as well.

It was mentioned why threads were being locked. It was to avoid spamming the same threads that mentioned a topic that was already active. This is also something we do on the forums whenever someone starts a new thread while another with the same topic is currently active. No unprofessionalism and immaturity there. Everyone is allowed leave opinions and even discuss this change (or any topic in general), however we've already mentioned how that will not do much as this is not planned to change.

Can I ask a question why is that suggestion deleted?

I have answered this question above. Hope it clears up things for you. ^^

 

[starblade9603]

Hello, lets quickly avoid jumping into conclusions, especially the people who have not seen the post. If you have feedback towards a team member, you are welcome to create a staff feedback report. It can be positive as well.

It was mentioned why threads were being locked. It was to avoid spamming the same threads that mentioned a topic that was already active. This is also something we do on the forums whenever someone starts a new thread while another with the same topic is currently active. No unprofessionalism and immaturity there. Everyone is allowed leave opinions and even discuss this change (or any topic in general), however we've already mentioned how that will not do much as this is not planned to change.


I have answered this question above. Hope it clears up things for you. ^^

Thank you — I’ve cleared up most things, but there’s still something on my mind.
the suggestion was deleted due to spamming, and I noticed that as well. However, I also observed that other suggestions remain visible in the server by the same person. Even when they were banned. It seems that messages are usually deleted only when a player is banned, yet this particular suggestion has completely disappeared from the Community Corner. I’d really appreciate it if you could clarify why that happened. Thank you! ^^

 

[Nathie]

Thank you — I’ve cleared up most things, but there’s still something on my mind.
the suggestion was deleted due to spamming, and I noticed that as well. However, I also observed that other suggestions remain visible in the server by the same person. Even when they were banned. It seems that messages are usually deleted only when a player is banned, yet this particular suggestion has completely disappeared from the Community Corner. I’d really appreciate it if you could clarify why that happened. Thank you! ^^

I sadly cannot tell you what happened to the post as I also do not know what happened to it. This something I cannot give an answer to. :c

 

[starblade9603]

I sadly cannot tell you what happened to the post as I also do not know what happened to it. This something I cannot give an answer to. :c

Ohh i understand Anyways Thank you for Clearing my doubts ^^

 

[𝐂𝐚𝐥𝐯𝐢𝐧𝐱𝐊𝐥𝐞𝐢𝐧]

I honestly find this situation really disappointing. A SR.MOD spoke badly to a member just because they shared a suggestion on a sensitive topic. Since when are people not allowed to give their opinion ? Everyone has the right to express themselves even if the subject is a bit controversial.
Deleting reactions from people who agreed and then locking the post is just unprofessional and immature you’re supposed to set an example, not silence the community. Some staff members clearly use their roles and permissions in the wrong way, and that’s honestly unfair
I really hope the moderation management takes action, because ngl this kind of behavior is disgusting coming from someone who's supposed to act and speak with respect and maturity.

The topic wasn't sensitive at all, the guy just asked that why doesn't cubecraft try to improve its performance and fix ping issues yet we were met with *"Not a problem to us."* this is directly quoted

 

[cyberknife]

From a moderator standpoint, I understand his frustration. HOWEVER, he does not address the actual question at all and is simply rude to members of the community. I don't think this is behavior we as a playerbase should accept from the server staff.

Damn, that is not expected from a staff member. Not gonna lie!
This is just sad.... My childhood server is facing a downfall and instead of fixing things, we are getting more arguments and conflicts between the staff and the players.

 

[BestOfJam77]

:c

 

[maximus88]

View attachment 240996View attachment 240997View attachment 240998
CKelting removed not only the reactions 3 times from this suggestion while also locking the thread and providing baseless arguments specifically in a rude tone and telling people they shouldve had a future sight to know that Drag and double clicking was going to banned. Not only that he also went on to say that instead of criticising the server's at most of time awful ping, we should just leave the server to play something else and that CubeCraft does not care or has a problem with their player base leaving and that it's players dont get a say in what they think should be changed. i.e they dont care about our suggestions. Truly a professional staff member.

Yeah I just did a clear report on a dude trolling and make me uncomfortable and they didn't do anything bc "insufficient evidence"