Java Longtime Supporter, Lifetime Rank — Why Am I Being Left Out?

[399k]

I have a feeling every legacy rank owner bought the rank with the expectation that the things they bought wouldn't be taken away. But the server shrunk so games were lost, now they add new games rather then even addressing the old games other then 'they won't be added' or something to that extent. And the fact that they had voting in the new games and now don't for months is a pretty fair reason to complain. If it was a mistake it should've been fixed from day one not months later leaving the legacy users to think they would get voting. I also know 90%+ legacy users wouldn't be complaining if new games were added on top of the new games and they didn't get voting because they would actually have the games they paid- some of them over a years worth of subscription for.

But we all know Cube doesn't care anymore, no matter how much low-effort damage control they try to do. Also to imply that what Cube is doing makes sense for any company is mental even while working for them. Also old ranks getting new perks 'on accident' is highly unlikely as to give old ranks new perks you would have to edit the old ranks so thinking about it, this whole old ranks losing perks could be seen as a ploy to advertise new features to legacy rank users which ended up wildly backfiring.

 

[S0UL]

Also old ranks getting new perks 'on accident' is highly unlikely as to give old ranks new perks you would have to edit the old ranks so thinking about it, this whole old ranks losing perks could be seen as a ploy to advertise new features to legacy rank users which ended up wildly backfiring.

Funny part is these aren't new perks they're perks we already had and they're saying it doesn't count because these are new games... the games are new not the perks and somehow that means we cant have them?

 

[Ruisedeer]

Also old ranks getting new perks 'on accident' is highly unlikely

Yeah, I was able to vote on POF for at least over a year, and now they're telling me it was never supposed to be that way?? That seems incredibly strange

 

[kopo]

I do not understand the point of the thread, no. Noone lost anything they paid for and i dont think there is much room for complaint that legacy rank holders dont keep getting free stuff, there is no "right for free stuff"

You're in the wrong job if you don't actually understand the point of this thread.

And the overall messaging across most staff about this is issue is just sad. Saying that this change is fair and there is no reason to complain, when it just worsens the player experience for close to zero benefit to you.

Making the experience for players that have been active for years and also supported the server along that time worse doesn't feel like a good decision if you want keep them, and the whole community playing. if this is the way paying customers are treated, it definitely won't convince others to spend(waste) their money here.

Mod replying to all the backlash with just "should have read the TOS" as "feestja" replied in discord is just laughable. If this is the way the staff team want to communicate with the community I don't see any possibility for cubecrafts success in the future.

Sure make changes like these if, for a very modest short-term increase in profit, you're ready to kill any momentum the java server got with the addition of POF. Turning the player count spiraling downwards like before and back to the slow death of the server that it's been on for years.

I don't personally even care about this update as I don't have a rank. Still having seen the way that you and the whole staff team talk about this issue just pisses me off. and I think that maybe seeing how most players have reacted to this update should get your brain ticking enough to realize why this is a bad change.

 

[S0UL]

Saying that this change is fair and there is no reason to complain, when it just worsens the player experience for close to zero benefit to you.

This is another fantastic point. They aren't even losing money on us being able to vote in one or two extra games. This just feels like the plan was if they devalue the legacy rank it will force members to get the subscription so they can get more money out of us, which is just underhanded, especially since the value of the subscription just isn't there. And maybe this isn't their reasoning at all, but we can't know that because they won't acknowledge the issue. Another angle I could take at this, just because I did frequently vote in POF, is that the majority of players in that gamemode were not happy with anything other than the default mode and I would frequently get a lot of hate (almost every game) because I was ranked and voting. So maybe they're trying to cater to the majority player base for this game because it's so popular, but that's still just bad business.

 

[_The13thDoctor_]

@S0UL wouldn't let me quote your first paragraph, but I was gonna make a thread on this, thanks for saving me some time lol.

The idea of a subscription rank on a low-activity Minecraft server has always been scummy to me. The benefits I payed for 6+ years ago should be as promised: "Lifetime." Forcing people to pay ultimately more than the original cost for less, in this case, to vote for ONE game is absolutely absurd. CubeCraft plain and simple doesn't care about their community, they demonstrate this time and time again over recent years by ignoring popular feedback and making terrible changes. They will never admit any fault and double down on things like this. By forcing legacy ranks, who helped get this server to this point with our support, to upgrade or just miss out is really sad. Another example of chasing hype and/or newer players and sacrificing the old community. Cube ultimately fails to see that by treating their older base of players badly like this will motivate newer players not to spend as opposed to getting them to buy ranks like they think. Even if it were Obsidian can vote and Iron/Diamond can map select I'm sure most would like it.

I do not understand this thread, claiming that permanent ranks lost perks is just false, they just dont get any new ones. Maintaining two rank systems at once when one is already deprecated makes no sense for any company

We had the ability to vote in this game for months, and before you claim it wasn't intentional how on earth does it go that long without anyone noticing? You are part of the QA team, your job involves testing features and finding and reporting bugs. How is it none of you noticed this to begin with? This is a result of negligence or incompetence, neither of which is fair to the community.

I do not understand the point of the thread, no. Noone lost anything they paid for and i dont think there is much room for complaint that legacy rank holders dont keep getting free stuff, there is no "right for free stuff"

If you can't understand the point of a feedback and discussion thread? Wow. Complaints aside, feedback is feedback and if that's how you want to treat it then this server has no sense of community or future. We aren't even asking for "free stuff" we want our original rank agreement to be respected and the mistake you let go on for months to be acknowledged and reverted as it's like teasing players and pulling it back when you realized you needed more money out of it.

You're in the wrong job if you don't actually understand the point of this thread.

And the overall messaging across most staff about this is issue is just sad. Saying that this change is fair and there is no reason to complain, when it just worsens the player experience for close to zero benefit to you.

Making the experience for players that have been active for years and also supported the server along that time worse doesn't feel like a good decision if you want keep them, and the whole community playing. if this is the way paying customers are treated, it definitely won't convince others to spend(waste) their money here.

Mod replying to all the backlash with just "should have read the TOS" as "feestja" replied in discord is just laughable. If this is the way the staff team want to communicate with the community I don't see any possibility for cubecrafts success in the future.

Sure make changes like these if, for a very modest short-term increase in profit, you're ready to kill any momentum the java server got with the addition of POF. Turning the player count spiraling downwards like before and back to the slow death of the server that it's been on for years.

I don't personally even care about this update as I don't have a rank. Still having seen the way that you and the whole staff team talk about this issue just pisses me off. and I think that maybe seeing how most players have reacted to this update should get your brain ticking enough to realize why this is a bad change.

This is so valid, it's even worse knowing how great CubeCraft was a few years back. If only they had the sense to go back to some of those values. Listening to community, updates feedback being collected before/after, respectful discussion, etc.