He never helps, I made a thread about this one day and he never showed up. I don't really understand why he is "Head of Support" when he loges to CubeCraft once a Week...
Minecraft PC IP: play.cubecraft.net
Not too sure what's going on, something about his card not being authorized and that's about it.
@CyanYellow to the rescue!
Hola Reynaldo Cruz,
Puedes comienzar desde el principio de tu problema?
unauthorized card
- Thread starter reynaldo cruz
- Start date
T
The Lord Pleb
Guest
T
The Lord Pleb
Guest
Not too sure what's going on, something about his card not being authorized and that's about it.
@CyanYellow to the rescue!
This is really tough to handle! For the most part, I'm lost and I don't know what the problem is. While reading the messages above, it was a bit confusing, not going to lie and I have no idea how the store works. I'll ask and I'll help him starting from the beginning.
Hola Reynaldo Cruz,
Puedes comienzar desde el principio de tu problema?
Whats happening is that him is from Latin America (Ecuador).
He wantsnto a Diamond Rank and well, he enters all the information that CubeCraft asks for and then is sent to "Payment Wall". In there he puts the card data, everything okay but then when he goes "Pay" PaymentWall says "Unathorized Card" even tho the Card is fine (I know that's fine because I've faced the same problem).
The only solution is adding more payment options for Latin america because Payment Wall Sucks!
Thats it.
He wantsnto a Diamond Rank and well, he enters all the information that CubeCraft asks for and then is sent to "Payment Wall". In there he puts the card data, everything okay but then when he goes "Pay" PaymentWall says "Unathorized Card" even tho the Card is fine (I know that's fine because I've faced the same problem).
The only solution is adding more payment options for Latin america because Payment Wall Sucks!
Thats it.
T
The Lord Pleb
Guest
@reynaldo cruz
Si no sabes mucho de Inglés, lo que te ha dicho @CyanYellow es que esta un poco confuso y que no sabe bien el problema.
Puedes empezar desde el principio?
Si no sabes mucho de Inglés, lo que te ha dicho @CyanYellow es que esta un poco confuso y que no sabe bien el problema.
Puedes empezar desde el principio?
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