Purchase

[greezitime]

I have bought a rank (Gold) on the store.
Now I haven't received the rank inside the server.
Is there an delay in how long it takes to get the rank in the server?

 

[Finixly]

Hi! Please wait about 15-20 minutes after purchasing the rank before you join back onto the network. If you still don't get your rank after that time, please contact sales@cubecraft.net about it

 

[greezitime]

Well I bought it when

Hi! Please wait about 15-20 minutes after purchasing the rank before you join back onto the network. If you still don't get your rank after that time, please contact sales@cubecraft.net about it

I bought it when I was on the network is that a problem??

 

[Finixly]

Well I bought it when

I bought it when I was on the network is that a problem??

It's not necessarily a big issue and it shouldn't affect your purchase. However, it could take some time to process your rank and then it's better to stay offline for a few minutes.

 

[greezitime]

It's not necessarily a big issue and it shouldn't affect your purchase. However, it could take some time to process your rank and then it's better to stay offline for a few minutes.

Oke than I will finish my game that I am playing now (Tower defence) and than I will leave the server for 10 min

 

[Finixly]

Oke than I will finish my game that I am playing now (Tower defence) and than I will leave the server for 10 min

Awesome! Let me know if it for some reasons still doesn't work then.

- Marked as resolved

 

[greezitime]

Awesome! Let me know if it for some reasons still doesn't work then.

- Marked as resolved

I got the rank the moment my game was done