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I didn't receive my Diamond Rank. I already Paid. HELP!

Discussion in 'Tech Support' started by FlashNickx, Nov 28, 2016.

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  1. FlashNickx

    FlashNickx Member

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    Hi,

    My nickname on minecraft is : Niickx.
    On black friday o bought a Diamond Rank with the 50% off.
    I paid satruday throught paymentwall in my country (Colombia), in cash. For cash payments "paymentwall" sent me an e-mail with a payment code in order to pay in "efecty" a place to pay in cash,
    Well, as i said, i paid, but i didn't receive yet my diamond rank. The problem is that even when i already receive a confirmation of my payment, i didn't receive my rank yet.

    ¿What can i do fore receive my rank? The payment is already done.
    (AND YES, I ALREADY SENT AN E-MAIL TO SALES@CUBECRAFT.NET BUT THEY DON'T ANSWER ME)

    I am really worried about my money, is this a scam or something? What i did wrong?
    Please, somebody help me!!
     
  2. Illuminatie

    Illuminatie Member

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    @Mac @HELP @I DONT KNOW ABOUT THE PAIMENT
     
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  3. JustLoveIt

    JustLoveIt Member

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    1. Toma 15 minutos para que tengas el rango.
    2. Si ya has enviado un email a ellos solo espera y se paciente.
    ENGLISH NOW :3
    1. It takes 15 min for you to get the rank.
    If you have already sent an email to them just wait and be patient

    @zDutchie lock?
     
  4. Jeff_Bllkth

    Jeff_Bllkth Member

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  5. Illuminatie

    Illuminatie Member

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    FlashNickx likes this.
  6. JustLoveIt

    JustLoveIt Member

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    Oh by the way, my first latino friend ever was called Sebastian too! :p
    I guess just be patient on the email since we can't do much.
    @Mac @Marco Slater @Tacosbefriends Can actually help more than we can.
     
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  7. Mac

    Mac Admin Staff Member Head Administrator

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    The increased number of sales due to black Friday has led to an increased number of sales emails. If you already emailed them just be patient, they will sort your issue for you :)
     
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