Minecraft PC IP: play.cubecraft.net

What should be done about the application system?


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Gainfullterror

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Short thread? Most likely not..
Will it have a serious issue as the topic? Yes.
Do we need to fix this? Yes. Immediately.

As you can see in the title, I'll be covering the application system & basically hiring staff.
As you may know, recently there's been a LOT of staff resigning. (around 12 THIS YEAR)
But they've only hired, what, 2 moderators and 1 admin (Who has done nothing because of IRL situation)?
This needs to be changed.

Correct me if I'm wrong, but the admins are the ones that go through the applications to decide whether someone has a chance or not.
The problem with this, is that it's ONLY the admins+. Back when Mac was still here, he probably used to do some of the applications too. Now that he's gone because of him resigning/being demoted, there are some applications out there that were checked by him and denied due to his own take on it. Now that he has moved to Prime, his take on it is no longer a huge role in the application.
And honestly, there are plenty of people on the forums who genuinely deserve to be a staff member, but never got a chance.

How does this have to do with the staff application system?
There are WAY too little staff being hired for the amount that are resigning/being demoted.
The way applications are accepted, is also not that fair in my opinion. What may I be talking about?

Lack of power for the community:
It's the staff that get to decide whether someone is accepted or not, let alone get an interview. There are people on these forums who in my opinion deserve to be a staff member more than anyone.
The community NEEDS to have a say in whether somebody gets to have an interview or even accepted.
The application system is only something to show potential in someone, and you can easily lie in it and keep the act going. The community MUST be able to have a say in who gets to be accepted or not, simply because the staff team shouldn't get to decide something that has a huge influence on the community on their own.

Expectations are too high:
I can probably name out 3-4 players that have gotten an interview after they've applied (but not accepted). And those are people who I wouldn't expect to be able to have a chance at being a staff member.
This leads me to believe, that rarely anyone can get accepted because of the strict expectations.
You guys have got to lower them if you want to keep this server alive. I don't know if you realize this, but 30-40 moderators is NOT enough to handle a playerbase of 10K.
(Note how I say 10K now, since the amount of players are slowly going down because of what's happening. This doesn't have much to do with this thread though)

Application resets:
Last announced reset, was around the beginning of this year. That's nearly 4 months ago (120 days!).
I imagine a lot of people making their application, and editing them overtime to add notes which could give them a bigger chance.
This means, that if they've been denied, editing won't help a bit & they NEED to wait until the next unknown reset.
The application resets need to be more frequent in order to avoid unnecessary denials like this.

If any of the staff are reading this, consider listening to what I said carefully. I can guarantee you that lots will agree with me & it's what Cube needs at this time. The amount of staff is a joke compared to the player base Cube has, and we need to get better alternatives to this inefficient system. To sum it up, you'll have to consider the following: Lowering the expectations, Have scheduled & frequent resets, Allow the community to have a say in who gets to be a staff member or not, as the staff members are the only ones deciding.


Now. Before you go and reply things like "The community plays a big role! If they don't like Johnny, then he won't be a staff member!", that's not the problem. Even if the community wants someone as a staff member, it's always the admins & the management team who get to make the important choices regardless of how much the community trusts them & some of the staff members are not very well liked.
 
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Shamel

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You're kinda right but i think they are always doing the right thing about this server soo... i don't really know what to say.
 

Gainfullterror

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You're kinda right but i think they are always doing the right thing about this server soo... i don't really know what to say.
What they're doing RIGHT NOW, is killing the server. Do you honestly think that 30 moderators is enough for a server with 10K+ people on daily?
The server has been understaffed for as long as I can remember, and they aren't doing a thing about it.
 

Cyqni

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I think the lack of apply resets is the main reason. Some people just didn't make a good application, but maybe they would be a good staff member. My idea is: Be less severe with the applications and let more people get to the interview. Sometimes people can't express themselves well when writing. A good conversation with the applicants could be crucial.
 
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Cyqni

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I think the lack of apply resets is the main reason. Some people just didn't make a good application, but maybe they would be a good staff member, resetting the applications frequently would be a good idea. My idea is: Be less severe with the applications and let more people get to the interview. Sometimes people can't express themselves well when writing. A good conversation with the applicants could be crucial.
I messed up, I wanted to edit my post, not quote it...
 

1212hawks_

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Gain, I'd be patient. Staff reinforcements are coming very soon in my opinion. I'm quote positive cubecraft knows that there have been a lot of staff members. Let's just wait and see. I do agree with some of your points though :). Honestly, if you have questions and want the correct answer. Ask @Tacosbefriends. He's an admin so :).
 

Cyqni

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Gain, I'd be patient. Staff reinforcements are coming very soon in my opinion. I'm quote positive cubecraft knows that there have been a lot of staff members. Let's just wait and see. I do agree with some of your points though :). Honestly, if you have questions and want the correct answer. Ask @Tacosbefriends. He's an admin so :).
"Wait and see"... Or we could help the server by suggesting things we think could work...
 
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skifby

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The community NEEDS to have a say in whether somebody gets to have an interview or even accepted.
I completely disagree with this. The amount of friends you have shouldn't effect your chances of becoming a staff member.
The only thing that should effect that is yourself. You are the only one that is able to higher/lower your chances, by being active/social/being multilingual you higher your changes. Everything counts. How do you talk on here when someone makes a 'bad' suggestion? are you able to give good feedback? Things that might not seem very important to you but those are the things that can really make the difference.

The current method works perfectly fine. Everyone has the exact same chance of becoming a staff member. I am sure you know how it works so I don't think I have to explain that.

What they're doing RIGHT NOW, is killing the server. Do you honestly think that 30 moderators is enough for a server with 10K+ people on daily?
I haven't noticed any problems, the reports are getting done faster than every before with the new anti cheat. Things get handled fast over on the forums as well.

I think it's important to have quality > quantity, it's totally possible to become a staff member if you have enough time. But like everything in life.. you need to prove yourself and work for it first.
 
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Shamel

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What they're doing RIGHT NOW, is killing the server. Do you honestly think that 30 moderators is enough for a server with 10K+ people on daily?
The server has been understaffed for as long as I can remember, and they aren't doing a thing about it.

I was thinking about it and i thought that you are right, the server need more staff and there is some staff that arent on as much as the others.
 

Gainfullterror

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Staff reinforcements are coming very soon in my opinion.
"This is going to happen soon in my opinion"
"in my opinion"
Ask @Tacosbefriends. He's an admin so :).
I'd rather have him reply on the thread so everyone can learn from what he has to say.
I completely disagree with this. The amount of friends you have shouldn't effect you chance of becoming a staff member.
I don't remember saying "friends".
What I mean is the general impression on the community someone gives.
The current method works perfectly fine. Everyone has the exact same chance of becoming a staff member. I am sure you know how it works so I don't think I have to explain that.
-Coming from a moderator-
I haven't noticed any problems, the reports are getting done faster than every before with the new anti cheat. Things get handled fast over on the forums as well.
Can you guess why? nobody bothers doing reports. Reports aren't even the problem.
There are plenty of people who play with at least 20 hackers a day, and nothing is done.
Sure, we need to wait for the anti-cheat to be finished, but it's far from perfect. There are always people misbehaving in the lobbies regardless of staff being around.
Let's say there are 15 moderators on at a time on the server. That's 15 lobbies with moderation (assuming everyone is in a different one). Do you believe that that's enough to moderate the entire freaking server?
I think it's important to have quality > quantity, it's totally possible to become a staff member if you have enough time. But like everything in life.. you need to prove yourself and work for it first.
"Quality over quantity" Sure, I agree with that, but there's moments where getting the quality you want, is nearly impossible with the current people applying.
 

Zhypo

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The community NEEDS to have a say in whether somebody gets to have an interview or even accepted.
I completely disagree with this. The amount of friends you have shouldn't effect your chances of becoming a staff member.
The only thing that should effect that is yourself. You are the only one that is able to higher/lower your chances, by being active/social/being multilingual you higher your changes. Everything counts. How do you talk on here when someone makes a 'bad' suggestion? are you able to give good feedback? Things that might not seem very important to you but those are the things that can really make the difference.

The current method works perfectly fine. Everyone has the exact same chance of becoming a staff member. I am sure you know how it works so I don't think I have to explain that.
Like Skif said, I have a lot of friends that would for sure support me if I'd apply. This would then just turn into a staff where you get accepted if you have a lot of friends backing you up.
I haven't noticed any problems, the reports are getting done faster than every before with the new anti cheat. Things get handled fast over on the forums as well.
I must admit some reports take a day, however it is a lot faster than before :)
 
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