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Shop help

Discussion in 'Tech Support' started by IchigoBankai, May 29, 2016.

  1. IchigoBankai

    IchigoBankai Member

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    I received lapis from having one on the chunk but when i go to upgrade to gold in the shop it says i am not allowed to buy this item
     
  2. BuildBuild25

    BuildBuild25 Member

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    Rank upgrades are broken at the minute. Contact one of the owners if you wish to get one.
     
  3. Buuuddy

    Buuuddy Helper Staff Member Helper

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    You can send an email to sales@cubecraft.net if you have any questions or issues regarding payments :)
     
  4. BastiaanSahetapy

    BastiaanSahetapy Member

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    If im correct, you can now upgrade your rank. The shop was kinda buggy. If you can't upgrade your rank, please send an email to sales@cubecraft.net
     
  5. Alex the D3athStriker

    Alex the D3athStriker Member

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    For some reason nothing is working. Even the Visa Credit card! I really want diamond rank but how if none of the payments work? If you have the answer please tell me! Well thanks!
     
  6. BastiaanSahetapy

    BastiaanSahetapy Member

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    Which part of the payment doesnt work?
     
  7. Alex the D3athStriker

    Alex the D3athStriker Member

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    As soon as I get to the payment page I get the message "Payment system was blocked for you" and it wont work!
    It says for verification send account statement, what does this mean? Also can I please have help? I'm almost a mod but I need diamond!
     
  8. Alex the D3athStriker

    Alex the D3athStriker Member

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    Yes I really need help since Ive been wanting this for a long time!
     
  9. Alex the D3athStriker

    Alex the D3athStriker Member

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    Can you tell me? itll be awesome if you can!e
     
  10. BuildBuild25

    BuildBuild25 Member

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    Don't triple post. Email sales@cubecraft.net with rank issues please.
     
  11. BastiaanSahetapy

    BastiaanSahetapy Member

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    Please send an email to sales@cubecraft.net
    Tell them what the problem is, please send some screenshots of the page which sais: payment system was blocked for you.
    But blur your private data like creditcardnumbers etc. I hope you have enough info.
    But im open to help you with any questions.
     
  12. Buuuddy

    Buuuddy Helper Staff Member Helper

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    How are you almost mod? o_O
     
    BastiaanSahetapy likes this.