Rank Problems

Discussion in 'Support' started by Spaeeeckips, Jun 25, 2016.

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  1. Spaeeeckips

    Spaeeeckips Member

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    So I was going to buy the rank "Gold" today on cubecraft. I changed it to US money and when I got to the last page, it said "transaction failed." Why? It kept changing to GBP at the screen. Is that why? I need help buying a rank with US money. So it won't glitch to GBP
     
  2. Camezonda

    Camezonda Management Staff Member Management

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  3. Spaeeeckips

    Spaeeeckips Member

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  4. Camezonda

    Camezonda Management Staff Member Management

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    You cannot email the sales address to tell them the situation?
     
  5. RynezDev

    RynezDev Member

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    Send a email to sales@cubecraft.net

    You don't know how to send a email?

    Just search on google

    How to send a email on gmail or outlook
     
  6. Camezonda

    Camezonda Management Staff Member Management

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    - You need to email "sales@cubecraft.net" and tell them about your situation, they will help you to the max, they normally reply with a 24-48 hour period.
    - Email them via Hotmail/outlook, Gmail, Yahoo, icloud or any other email provider.
    - Just said above, if you don't know how to email, use any search engine to find out, I recommend Google, #BingSucks
     
  7. Spaeeeckips

    Spaeeeckips Member

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    wait
    I just clicked it and it said outlook
    So I just go on Gmail I suppose
     
  8. Camezonda

    Camezonda Management Staff Member Management

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    You can use any email method you want, but use the correct email address.
     
  9. Spaeeeckips

    Spaeeeckips Member

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    How long does it take for a reply usually?
     
  10. Camezonda

    Camezonda Management Staff Member Management

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    As I said above, around 24-48 hours.
     
  11. RynezDev

    RynezDev Member

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    So as said above

    I time ago i had a rank problem it was fixed in 2 hours
     
  12. Zachㅤ

    Zachㅤ Member

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    Hopefully the problem was fixed, a response can take up to a week but should be shorter.

    -Locked
     
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