1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

My Complaint to Mojang - Tell me what you think?

Discussion in 'Suggestions' started by Gjpoppy, Aug 5, 2014.

  1. Gjpoppy

    Gjpoppy Member

    Joined:
    Apr 26, 2014
    Messages:
    1,057
    Likes Received:
    131
    Trophy Points:
    63
    Gender:
    Male
    Location:
    UK
    Home Page:
    Dear Mojang,

    I play on a server called cube craft games, I'm sure you have heard if it. I am a gold donator which I believe is now about £40, I donated a few weeks before you released your EULA Update in June. I donated to get perks in cubecrafts most played game skywars and to help the server. All I would like to know is; are Mojang considering changing back the EULA? I know one of the reasons you changed the EULA was to stop servers charging ridiculous amounts of money for perks however, I don't think that all servers should be affected because a small number of servers are charging too much. It should be the responsibly of the person making the payment to make responsible decisions and spend their money how they think it should be spent, if they then decide they don't like the perks it should not concern nor you or the server likewise, I have heard that you have had complaints from parents because their children have taken their credit card or paid for ranks/donated without asking their parents. This may sound a bit harsh but, it should be the responsibility of the parents to know what their children are doing on the computer. If servers are charging too much then it should be simple enough not to pay them or find a different non-expensive server. If Mojang really want to stop expensive servers creating a pay to win community then surely you could implement some kind of donation or spending cap. I don't think Cubecraft or any other big server will suffer tremendously from the new EULA and any shrink in donation number will probably only be temporary. However smaller servers may have to shut down if they cannot cover the costs. I understand that you must get a lot of complaints/suggestions on this subject but please take my ideas into consideration.

    George Jenkinson,
    Gjpoppy
     
    ItsYaBoyJavid likes this.
  2. Oceanical

    Oceanical Member

    Joined:
    Feb 24, 2014
    Messages:
    4,652
    Likes Received:
    2,271
    Trophy Points:
    113
    Gender:
    Female
    Occupation:
    traveling
    Location:
    on an adventure
    Sounds good, I think you should talk more about the relationship between the community and the multiplayer servers though.
     
    Terrarialover11 likes this.
  3. Efcluke94

    Efcluke94 Admin Staff Member Head Administrator Builder

    Joined:
    Oct 20, 2013
    Messages:
    2,519
    Likes Received:
    4,274
    Trophy Points:
    113
    Gender:
    Male
    This will be the reply..

    Cecilia
    replied:
    Hi Gjpoppy,

    Thank you for taking interest in the EULA changes we're implementing.

    We do not answer to specific questions or comments about this regulation. Currently all questions regarding what is allowed and what is not allowed will be directed to the blog posts on the Mojang site. Please use this as your reference.

    https://mojang.com/2014/06/lets-talk-server-monetisation/

    https://mojang.com/2014/06/lets-talk-server-monetisation-the-follow-up-qa/

    From this link you can find the older versions of the EULA/terms and other information: https://help.mojang.com/customer/portal/articles/1590522-minecraft-commercial-use-guidelines

    Best regards,
    -Cecilia
     
  4. Oceanical

    Oceanical Member

    Joined:
    Feb 24, 2014
    Messages:
    4,652
    Likes Received:
    2,271
    Trophy Points:
    113
    Gender:
    Female
    Occupation:
    traveling
    Location:
    on an adventure
    That ass-tart Cecelia.
     
  5. Gjpoppy

    Gjpoppy Member

    Joined:
    Apr 26, 2014
    Messages:
    1,057
    Likes Received:
    131
    Trophy Points:
    63
    Gender:
    Male
    Location:
    UK
    Home Page:
    Then whats the point in putting the link to complain to the EULA in every news post if they have an automated response?
     
  6. Gjpoppy

    Gjpoppy Member

    Joined:
    Apr 26, 2014
    Messages:
    1,057
    Likes Received:
    131
    Trophy Points:
    63
    Gender:
    Male
    Location:
    UK
    Home Page:
    And btw I did just get that email
     
  7. YounB

    YounB Helper Staff Member Helper

    Joined:
    May 13, 2014
    Messages:
    5,907
    Likes Received:
    6,495
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    ¯\_(ツ)_/¯
    Location:
    London, England
    I will help you if you want.

    Dear Mojang,
    I play on a server called cube craft games, I'm sure you have heard if it. I am a gold donator which I believe is now about £40, I donated a few weeks before you released your EULA Update in June. I donated to get perks in cubecrafts most played game skywars and to help the server. All I would like to know is; are Mojang considering changing back the EULA? I know one of the reasons you changed the EULA was to stop servers charging ridiculous amounts of money for perks however, I don't think that all servers should be affected because a small number of servers are charging too much. It should be the responsibly of the person making the payment to make responsible decisions and spend their money how they think it should be spent, if they then decide they don't like the perks it should not concern nor you or the server likewise, I have heard that you have had complaints from parents because their children have taken their credit card or paid for ranks/donated without asking their parents. This may sound a bit harsh but, it should be the responsibility of the parents to know what their children are doing on the computer. If servers are charging too much then it should be simple enough not to pay them or find a different non-expensive server. If Mojang really want to stop expensive servers creating a pay to win community then surely you could implement some kind of donation or spending cap. I don't think Cubecraft or any other big server will suffer tremendously from the new EULA and any shrink in donation number will probably only be temporary. However smaller servers may have to shut down if they cannot cover the costs. I understand that you must get a lot of complaints/suggestions on this subject but please take my ideas into consideration.

    With my relation with this server, I feel like Mojang is putting us all down, not just me. When I donated to the server, it was mostly because I wanted an upper-hand to other people rather than just donating for the hell of it. Most people donated so that they can have a slight advantage to others. The EULA really put us down when we (donators) weren't getting the advantages like we wanted. Most of us as a community have been outraged and wanted our money back etc. although this server being of a high callibre as it is. We do not mean to offend you in any way however, what you have done is wrong, or dare I say, stupid.
    People who have agreed to this:
    George Jenkinson,
    Gjpoppy
    Ahmad Younis,
    Younis_23_12_

    Y'all carry on with it. :3
     
  8. trapcameron

    trapcameron Member

    Joined:
    Jul 29, 2014
    Messages:
    60
    Likes Received:
    7
    Trophy Points:
    8
    Gender:
    Male
    Occupation:
    This & Nothing else.
    Location:
    California
    Not worth it, it will just come back with an automated response.
     
  9. Yittamonkey

    Yittamonkey Member

    Joined:
    Mar 30, 2014
    Messages:
    2,393
    Likes Received:
    2,357
    Trophy Points:
    113
    Location:
    Canadia
    I thought @halothe23 didn't want anything else to do with the EULA?
     
  10. Snap

    Snap Mod Staff Member Moderator

    Joined:
    May 1, 2014
    Messages:
    6,922
    Likes Received:
    4,837
    Trophy Points:
    113
    Gender:
    Female
    The EULA has happened. We just have to play the waiting game and hope that they revert to theu old ways, before the EULA was enforced. If it doesn't happen, who cares? The server has a lot more to offer, and i really don't see why people are getting so upset over "wasting their money".
    here are just a few things that the server offers:
    Parkour, parkour minigame, parkour adventure, sg, sw, h&s, skyblock, kitpvp1, kitpvp2, kitpvp3, creative, a good community, friendly staff, assassins, UHC, the power to annoy kids with factions, parkour at the hub, customization for your avatar at the hub, SCB and dozens of other things... Try playing all that in a day, you will fail.
    So what if you no longer get a few "perks" such as better kits that take the fun out of kitpvp, or w/e to help you build a little faster? You should be grateful that it happened at all, rather than complaining because you no longer have these benefits. Also, rather than being angry about the changes, you should feel proud that you donated, for maybe you no longer get anything out of it, but do you expect a puppy every time you donate to a dog shelter? Before anyone idiotic feels like responding to that, no you don't, or at least, really shouldn't...

    Conclusion: Spamming mojang does nothing. The messages aren't actually received by real people, rather a machine that just auto-replies. kudos to a lazy team of lazy people, i guess. You are wasting your time by mailing them, as they need to learn mistakes for themselves. In the meantime, try something else that the server has to offer, and before you know it, your perks will likely be returned to you. c: For now, just wear your rank as a token of gratitude, and use your coloured chat as a sign of rebellion against the EULA, rather than spamming a computer.
     
  11. Saradabaschi

    Saradabaschi Admin Staff Member Administrator

    Joined:
    Jul 1, 2014
    Messages:
    4,763
    Likes Received:
    2,707
    Trophy Points:
    113
    Gender:
    Female
    Location:
    Germany
    The automatic response shows that Mojang doesn´t care about what the players want. They care about money in first place.
    It shouldn´t be that way in my opinion. So it´s good that people like you, Gjpoppy write mails to them. Maybe that will wake them up out of their dreamland someday...
     
    Snap and Yittamonkey like this.
  12. ItsYaBoyJavid

    ItsYaBoyJavid Member

    Joined:
    Jun 25, 2014
    Messages:
    2,695
    Likes Received:
    2,451
    Trophy Points:
    113
    Gender:
    Male
    Occupation:
    Gaming
    Location:
    Earth
    ass-tart xD
     
  13. Snap

    Snap Mod Staff Member Moderator

    Joined:
    May 1, 2014
    Messages:
    6,922
    Likes Received:
    4,837
    Trophy Points:
    113
    Gender:
    Female
    Too many companies fail as they never listen to their customers. They just assume that their customers will continue to buy whatever they throw at them, like ducks following a trail of breadcrumbs. I mean, look at call of duty. Snipers weren't nerfed, shotguns remained inconsistent and it took a whole 5 months to fix a graphical glitch that made cod ghosts unplayable. Why? They figured that seeing as they have your money already, it doesn't matter; they just assumed that you'll buy the next game in hopes that it would be better than the last. This is similar to what mojang is doing. They have their own auto response in regards to anything regarding the EULA. This suggests that they knew that players would rebel against this, and yet they still followed through with it, as to them, we're just stupid sheep with wallets. That's all they see when they think of the game now... money. Sure, they're a business and therefore their top priority is to profit, but they gave no thought at all as to what the playerbase wanted. Shame really, that in the end, money is the top priority.
     
    ItsYaBoyJavid likes this.
  14. Gjpoppy

    Gjpoppy Member

    Joined:
    Apr 26, 2014
    Messages:
    1,057
    Likes Received:
    131
    Trophy Points:
    63
    Gender:
    Male
    Location:
    UK
    Home Page:
    I think we should wait and see whether realms sales increase and by how much, after the EULA was implemented so August & September before we draw conclusions about how susceusful the EULA was.
     
  15. iMatthew

    iMatthew Member

    Joined:
    Jun 6, 2014
    Messages:
    830
    Likes Received:
    400
    Trophy Points:
    63
    Gender:
    Male
    Location:
    Old English
    I 100% Don't understand how the EULA changes were helpful. Well i understand that the over expensive ranks was basically fixed, But I totally agree that they shouldnt have "punished" all servers. I, for sure, know that this EULA thing will definitely not be successful.
     
    Snap and s__a__r__a__h like this.
  16. s__a__r__a__h

    s__a__r__a__h Member

    Joined:
    Jun 19, 2014
    Messages:
    695
    Likes Received:
    698
    Trophy Points:
    93
    Gender:
    Female
    Location:
    your dreams
    I feel as if EULA has changed relationships between people. Before you could basically find everyone on creative, even at 6 am. Now, you go on, and it's only 6 other people. It was only a few days ago sky block used to be filled with people and now there is no one. :(

    Mojang better wake up and stop messing with the community of multiplayer servers. They need to know how much this means to some people and stop sitting in their own filth. I hope this comes back to haunt them.
     
  17. katkat

    katkat Member

    Joined:
    May 2, 2014
    Messages:
    170
    Likes Received:
    60
    Trophy Points:
    28
    Gender:
    Female
    Location:
    Over The Rainbow
    ITS so annoying just because mojang owns minecraft shouldnt mean that they can just tweak things on hard working servers. Honestly if there going to do this they can at least listen to there customers complaints. Afterall we are the ones who gave them money
     
  18. iMatthew

    iMatthew Member

    Joined:
    Jun 6, 2014
    Messages:
    830
    Likes Received:
    400
    Trophy Points:
    63
    Gender:
    Male
    Location:
    Old English
    The amount of hatred Mojang is getting from the minecraft community. OMG. XD there is a 80% chance that they will eventually change the EULA thing back to normal...But.... Now we wait..
     
  19. Gjpoppy

    Gjpoppy Member

    Joined:
    Apr 26, 2014
    Messages:
    1,057
    Likes Received:
    131
    Trophy Points:
    63
    Gender:
    Male
    Location:
    UK
    Home Page:
    It depends on Mojangs real reasons for changing the EULA, if the aim was to stop pay to win servers, then it was successful. If it was to boost realms sales then we have to wait and see.
     
  20. musemat

    musemat Member

    Joined:
    Oct 24, 2013
    Messages:
    203
    Likes Received:
    501
    Trophy Points:
    93
    Gender:
    Male
    Occupation:
    Sleeping whenever i want, thats a job, right?
    Location:
    Denmark
    Thing is, the EULA has basicly caused chaos, not only for us, but also for mojang. After the plans for the enforcement of the EULA, got leaked from a skype chat, all hell broke loss, which lead to mojang rushing this thing and not two months later its out. Right now at mojang nobody knows what's going to happen, that's why there has been no large statement about it, or anything mentioned about it, because frankly, nobody at Mojang is stupid enough to go out and say, "EULA is following as planned" so that probably it. My point with this is, we need to stop panicking. Panic doesnt help, it actually makes it worse. Panic was probably one of the main reasons it was rushed. So just sit back and relax, enjoy your favorite drink and wait. If you want to, you can send a well writtend complaint towards mojang. If you're worried about CCG, just know that we have a plan for what we're going to do.

    One last thing, don't hate the support people at Mojang, they are just doing their jobs, they probably don't know what's going to happen, since they just work for support.
     
    MorganDoezn'tPlayMc and Gjpoppy like this.
  21. Snap

    Snap Mod Staff Member Moderator

    Joined:
    May 1, 2014
    Messages:
    6,922
    Likes Received:
    4,837
    Trophy Points:
    113
    Gender:
    Female
    First of all, my favorite drink is Fanta fruit twist with a side of pringles, and i don't have any :(
    Secondly, if they actually cared, why have they implemented an auto reply to keep away the haters? They know people don't like it, and yet they decide that money means more than what the players want, which will cause a drop in playerbase, people will stop playing it and reviewing it. This was their advertisement. How often do you see a commercial for minecraft? Never. Why? The players advertise it to to their friends, their youtube channels. Eventually, youtubers will stop advertising the game too.. oh wait, they get paid too much to care. I actually doubt they even enjoy the game that they play, but that's a rant for another day c:
    Perhaps i am wrong and the EULA will be fine, it personally doesn't bother me too much, but they are refusing to care and that will affect their sales and playerbase a lot more than simply releasing the EULA.