Regarding false bans.

[betty's oldies]

Ever got a false ban or fear you'll be false banned? Then this is your concern!

Suggestion
Something needs to be done about this. False bans? While it's a claim some suggest, what if the player actually was falsely banned and not lying? CubeCraft believes that the staff quality is more important than staff quantity, but doesn't false banning ruin that?

It's therefore necessary to punish staff (maybe the reporter too) for false banning players. Here's a sample punishment system for false bans:

For staff:
First false ban instance = formal warning to the staff member. Does it look good on your credibility if you're known to false ban? I think not.
Second = demoted.

For reporter:
After 3 or more instances, reporter gets a warning on the reports page. Created reports are placed under lower priority for some time.

Reason
Why? A false ban creates inconvenience for the innocent player. When they get unbanned, what do they get? Nothing but returning to the server. No cubelet, point, or extra XP to compensate for the unfair ban.

This does a few things:
-Forces the reporter to double or triple check the evidence before reporting the player.
-Forces the staff member to check the evidence before issuing a punishment.
-Less likely for players to get false banned.

As for faking false bans, the anticheat can tell if it's fake or not. Same goes for having the banned player provide counterevidence.

Example footage
Notice he wasn't moving at 100% speed in the water when crouched. This means he was glitched (noslow would allow him to move at walking speed while submerged).

Credit goes to @Chronic_ for sharing his story.

 

[Ping Ether]

Ever heard of mistakes?

 

[Chimpeeze]

I think it's a bit of a harsh stance to take on the staff. Two mistakes and they get demoted?
I've been involved in quite a lot of discussions with staff regarding false bans so I understand the frustrations players have when being unfairly banned. But when I raise the matter with them, I only do it to ensure the false ban is rectified and ensure I point out why it's a false ban. I don't want the staff to get in trouble over it, or lose their position, but rather learn from their mistakes.
Now I'm sure if one member of staff is always making these mistakes then they will be dealt with by the admins.
More importantly, I would rather they learnt from and admitted their mistake, rather than be punished for it.
Could you imagine making one false ban, and knowing if you do it again you're out the door. Do you think that staff member will want to deal with much reports? Of course they wouldn't, so then it would just lead to reports being checked a lot slower.
A couple of mistakes being made is human nature, consistent mistakes, is down to potentially a number of issues. Lack of knowledge, laziness, rushing, poor concentration.

 

[Gainfullterror]

What's the deal?
Everyone can make a mistake, and some people can genuinely think someone is hacking. The same goes for staff members.
The evidence in the thread was just him having that sneaking glitch. I personally wouldn't accept a report like that, and I don't think the staff should either.

 

[betty's oldies]

What's the deal?
Everyone can make a mistake, and some people can genuinely think someone is hacking. The same goes for staff members.
The evidence in the thread was just him having that sneaking glitch. I personally wouldn't accept a report like that, and I don't think the staff should either.

It's the quality of the staff regarding false bans. Don't false bans look bad on their credibility if they're handed out?

Now of course there's mistakes, but the "2 mistakes and they're out" is a sample system. Could be added but had it like that for simplicity.

 

[Nikboo]

I will talk to the banning moderator about the issued punishment.

In my opinion, that is extremely harsh. Humans make mistakes. Also, various moderators may have collaborated towards a punishment and then found out that it was a mistake and the player was not using illegal modifications. Would be pretty stupid to demote a whole bunch of moderators for just a single silly mistake.

Many moderators aren't really report machines and they aren't the best at telling whether someone is hacking or not. There are a lot of moderators who do tons of work on the forums but they don't really focus on doing reports.

Plus, for the moderators who do reports, a warning may discourage them to continue doing reports. I'm going to be 100% honest here, but I have made a few mistakes too. I'm not the best moderator at telling whether someone is hacking or not however I still try my best and I try to go through reports and get them done.
A few times, I have been discouraged because players sometimes complain that I should have banned the player but I didn't. I wouldn't want other staff members in the team feeling this way.

 

[Injunction]

For staff:
First false ban instance = formal warning to the staff member. Does it look good on your credibility if you're known to false ban? I think not.
Second = demoted.

I don't think it is exactly fair being it isn't necessarily their fault that the false ban was executed they are just doing their job
if a player was falsely banned that is mainly the player's fault for reporting them falsely
there is no proof that they weren't hacking

I've seen times where you were the person reporting even though the person wasn't actually hacking or breaking the rules (not to say that it didn't look like they were hacking or cheating because it did)

For reporter:
After 3 or more instances, reporter gets a warning on the reports page. Created reports are placed under lower priority for some time.

this then isn't very helpful noting that just because players were randomly spam clicking on their compass they were banned falsely then when they report a player who is trying to hack into the whole flipping server they aren't seen

Why? A false ban creates inconvenience for the innocent player.

and for the staff members
is that not enough they already have to deal with salty people every day
let alone be demoted because of somebody who was reported for doing something stupid

When they get unbanned, what do they get? Nothing but returning to the server. No cubelet, point, or extra XP to compensate for the unfair ban.

they get their way

This does a few things:
-Forces the reporter to double or triple check the evidence before reporting the player.
-Forces the staff member to check the evidence before issuing a punishment.
-Less likely for players to get false banned.

not at all there will still be just as many false bans with this system except after about a week or 2 once the staff team has only 10 mods. left
also I am pretty sure staff already have to look at the evidence first

Notice he wasn't moving at 100% speed in the water when crouched. This means he was glitched (noslow would allow him to move at walking speed while submerged).


Credit goes to @Chronic_ for sharing his story.

maybe a staff member though he was hacking with noslow but then toggled it still toggled it you never thought of that alternative

 

[Unfearful]

Still not sure why people keep making these kind of threads. Shall we ban players from the forums for making these kind of useless threads?

 

[diogo]

Regarding staff and fake bans, we are all humans, not robots.

 

[Power Ranger]

Still not sure why people keep making these kind of threads. Shall we ban players from the forums for making these kind of useless threads?

Are you threatening to ban a well known member of the forums for making a legitimate suggestion about a huge issue on cubecraft? This thread is by no means useless. The most useless thing I see in this thread is your reply...

Anyway onto the thread.
Demotions should occur after a lot of false bans like it is now. I don't think that should be changed. Punishing people who post reports of players wouldn't do much at all IMO. Most people wouldn't notice the punishment and continue making the same mistakes. It would be nice to have someone with many false reports get out as low priority so the moderators can focus on the reports showing real hackers.

So basically I think the current system works best. Being harsher on the moderators wouldn't work well. I just hope that the moderating team gets better and better at telling what is hacks and what is not and be a bit more careful when using their powers. :)

 

[Unfearful]

Are you threatening to ban a well known member of the forums for making a legitimate suggestion about a huge issue on cubecraft? This thread is by no means useless. The most useless thing I see in this thread is your reply...

Anyway onto the thread.
Demotions should occur after a lot of false bans like it is now. I don't think that should be changed. Punishing people who post reports of players wouldn't do much at all IMO. Most people wouldn't notice the punishment and continue making the same mistakes. It would be nice to have someone with many false reports get out as low priority so the moderators can focus on the reports showing real hackers.

So basically I think the current system works best. Being harsher on the moderators wouldn't work well. I just hope that the moderating team gets better and better at telling what is hacks and what is not and be a bit more careful when using their powers. :)

Sarcasm and being serious is not the same.

We staff ask opinions on reports if we are not sure about it. As already said, we are humans, not robots. Humans make mistakes. Do you want to threat someone in real life as well if they make a fault? Sounds stupid right?

 

[Shamel]

Still not sure why people keep making these kind of threads. Shall we ban players from the forums for making these kind of useless threads?

This is not useless, just like @POWER_RANGER said your reply is the useless thing here.

Anyways i think this is not fair because anyone can make a mistake.

 

[Unfearful]

This is not useless, just like @POWER_RANGER said your reply is the useless thing here.

Anyways i think this is not fair because anyone can make a mistake.

Haha, you're replying and not agreeing with him. So it's...? ;)

 

[Shamel]

Haha, you're replying and not agreeing with him. So it's...? ;)

yes i didn't agree with him but why should anyone get banned for that and it's not useless at all, it was a good idea but it's not really fair, that's why i didn't agree :).

 

[Power Ranger]

Sarcasm and being serious is not the same.

You should know better as a moderator to post something like that on this forum everything you do on here is taken as official especially on topics such as these. If you want to joke around do it on discord or, in some cases, as a profile post.

Haha, you're replying and not agreeing with him. So it's...? ;)

Shamel was simply agreeing that your reply was useless not with my opinion. Also I didn't agree to this thread as well. I just said it should stay as it is with moderators who ban a ton of false bans getting demoted.. I'm sure if a moderator went on a banning rampage and falsely banned 40 players everyone would believe they should be demoted.

 

[Unfearful]

Thanks for that. As said above, it's not the kind of thing we should implement.

~Locked

 

[Neptuune]

It's therefore necessary to punish staff (maybe the reporter too) for false banning players. Here's a sample punishment system for false bans:

Staff are only humans, everyone makes mistakes, you're just supposed to learn from them and try your best to make sure it doesn't happen again.

For staff:
First false ban instance = formal warning to the staff member. Does it look good on your credibility if you're known to false ban? I think not.
Second = demoted.

Hun, do you realize how small the staff team would be, it's already quite undersized for a server this large.

For reporter:
After 3 or more instances, reporter gets a warning on the reports page. Created reports are placed under lower priority for some time.

>reports a player that you legitamately believe hacks
>report gets accepted
>gets a warning
Why would you warn/punish a member for reporting someone. They just report someone who the legitimately think hacks/breaks the rules.

Why? A false ban creates inconvenience for the innocent player. When they get unbanned, what do they get? Nothing but returning to the server. No cubelet, point, or extra XP to compensate for the unfair ban.

Why would you get a reward for being banned? You earn cubelets/exp by actually playing the game, not by being punished.

This does a few things:
-Forces the reporter to double or triple check the evidence before reporting the player.
-Forces the staff member to check the evidence before issuing a punishment.
-Less likely for players to get false banned.

Members report players that they believe are breaking the rules. If the staff member agrees, then they will punish the player accordingly, this "system" doesn't really do anything other than reduce the size of the staff team if they happen to falsely ban a player 2 times.

As for faking false bans, the anticheat can tell if it's fake or not. Same goes for having the banned player provide counterevidence.

I'm not quite sure how someone can "fake" a false ban, but I'm sure that staff members are quite precise when it comes to punishing players. We ask each other for reassurance and other staff member's opinions if we feel unsure about punishing a player.

It's the quality of the staff regarding false bans. Don't false bans look bad on their credibility if they're handed out?

Now of course there's mistakes, but the "2 mistakes and they're out" is a sample system. Could be added but had it like that for simplicity.

Staff are just people. Everyone makes a mistake once in a while, your whole "2 mistake and they're out" as a "sample system" would literally double the stress that the staff team are already dealing with.

(I realized this was locked, but I was already writing it when it was xd)

 

[Unfearful]

Locked again :P