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trouble accessing server

Discussion in 'Support' started by puplen, Aug 13, 2016.

  1. puplen

    puplen Member

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    HI,
    I have tried accessing the play.cubecraft.net server but keep getting the message "Can't connect to server". I have checked the version 1.9 is correct. I have played on other servers without having this issue. Help - what do I need to do to gain access?
     
    puplen, Aug 13, 2016
    #1
  2. Neddypoo

    Neddypoo Member

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    Can you provide video(s) Or screenshots?
     
    Neddypoo, Aug 13, 2016
    #2
  3. tspacedog

    tspacedog Member

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    What is the IP you are using?
    If your current IP doesn't work, try the alternate ones:
    play.cubelag.net
    hub.thechunk.net

    Still not working?
    Delete you minecraft .jar file and reinstall Minecraft.

    Still not working?

    Start a conversation with an owner.
     
    tspacedog, Aug 13, 2016
    #3
  4. Neddypoo

    Neddypoo Member

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    Neddypoo, Aug 13, 2016
    #4
  5. puplen

    puplen Member

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    upload_2016-8-13_17-44-53.png
    upload_2016-8-13_17-45-56.png
    Sorry I am not very technical - still learning :-O
     
    puplen, Aug 13, 2016
    #5
  6. Neddypoo

    Neddypoo Member

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    Ohh.. Just click on that cubecraft
    Click 2 times on that server......
    Sorry but this is so nub....
     
    Neddypoo, Aug 13, 2016
    #6
  7. puplen

    puplen Member

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    puplen, Aug 13, 2016
    #7
  8. Neddypoo

    Neddypoo Member

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    Click on direct connect than put play.cubecraft.net
     
    Neddypoo, Aug 13, 2016
    #8
  9. hgbf

    hgbf Member

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    Try joining play.cubecraft.net:25565
     
    hgbf, Aug 13, 2016
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  10. puplen

    puplen Member

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    Tried as suggested. Still getting the same message
    upload_2016-8-13_17-58-46.png
     
    puplen, Aug 13, 2016
    #10
  11. Neddypoo

    Neddypoo Member

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    • Restart mc,
    • join another server,
    • join cubecraft
     
    Neddypoo, Aug 13, 2016
    #11
  12. LilNugget

    LilNugget Member

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    I would defnitely just reinstall Minecraft like BuildBuild25 said, this happens to be sometimes so I have to reinstall it.
     
    LilNugget, Aug 13, 2016
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  13. puplen

    puplen Member

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    Have now updated java, restarted the computer and mc. Next is reinstalling mc....
     
    puplen, Aug 13, 2016
    #13
  14. Neddypoo

    Neddypoo Member

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    If u reinstal mc, Delete the .Jar .minecraft map
     
    Neddypoo, Aug 13, 2016
    #14
  15. GingerGeek

    GingerGeek Developer Staff Member Developer

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    Hey, thats really weird... can you access other servers?
     
    GingerGeek, Aug 13, 2016
    #15
  16. puplen

    puplen Member

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    I have now tried another computer, just to check whether it could be a firewall on my mums work computer. It was. Can now access the servers. Thanks for all your help.
     
    puplen, Aug 15, 2016
    #16