Rank Purchase on website

[Montana010]

Hi
I have just bought a rank but now i see my optionel minecraft name is not correct
can someone please help me?
Kind regards
Danny

p.s

i already emailed 2 days ago but didnt yet get an answer.

 

[NitroPelle]

Whats's you Minecraft nickname and which name have you filled in? Maybe you send an email to the wrong address. Send an email to: suppor@cubecraftgames.net

 

[Josh_Sturgeon]

Hi there, firstly thank you for wanting to support the server! :) I understand this is a frustrating issue for you and hopefully we can get this fixed soon, for any sales related help, please email: sales@cubecraft.net and wait for a reply. I imagine with the merge, higher staff are very busy at the moment so it may take a while - but it will be answered :)

 

[Montana010]

Hi there, firstly thank you for wanting to support the server! :) I understand this is a frustrating issue for you and hopefully we can get this fixed soon, for any sales related help, please email: sales@cubecraft.net and wait for a reply. I imagine with the merge, higher staff are very busy at the moment so it may take a while - but it will be answered :)

ok really thanks because now i can tell my kid that it will be handled thanks

 

[Josh_Sturgeon]

Glad to be of service, if you need anymore help feel free to PM myself or another staff member, or send it in an email. :)

-Locked