Rank Purchase on website

Discussion in 'Support' started by Montana010, Jan 6, 2016.

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  1. Montana010

    Montana010 Member

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    Hi
    I have just bought a rank but now i see my optionel minecraft name is not correct
    can someone please help me?
    Kind regards
    Danny

    p.s

    i already emailed 2 days ago but didnt yet get an answer.
     
  2. NitroPelle

    NitroPelle Member

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    Whats's you Minecraft nickname and which name have you filled in? Maybe you send an email to the wrong address. Send an email to: suppor@cubecraftgames.net
     
  3. Josh_Sturgeon

    Josh_Sturgeon Member

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    Hi there, firstly thank you for wanting to support the server! :) I understand this is a frustrating issue for you and hopefully we can get this fixed soon, for any sales related help, please email: sales@cubecraft.net and wait for a reply. I imagine with the merge, higher staff are very busy at the moment so it may take a while - but it will be answered :)
     
  4. Montana010

    Montana010 Member

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    ok really thanks because now i can tell my kid that it will be handled thanks
     
  5. Josh_Sturgeon

    Josh_Sturgeon Member

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    Glad to be of service, if you need anymore help feel free to PM myself or another staff member, or send it in an email. :)

    -Locked
     
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