Me account is gone

[HeckyY]

Dear Cubecraft my accoutn HEckyY has been hacked, I have now called a new account _ItsHakie_, On my account, HeckyY, if I had bought Emerland Accoutn, I may be able to rank my rank Emerald, I'm getting sad if I do not get my rank back, Because that rank had bought me a lot of money, I hope I get this rank back

 

[GeldHaftige]

Hello @HeckyY

No problem My friend. You Will get your rank back :)

This information you need!:
New username
Old username
Date of purchase
Transaction ID

You can contact @Joe Henry and he Will transfer your rank.
You can also wait untill your account is unhacked. You send a mail to mojang.

Good luck!!

 

[Ducky]

Hello @HeckyY

No problem My friend. You Will get your rank back :)

This information you need!:
New username
Old username
Date of purchase
Transaction ID

You can contact @Joe Henry and he Will transfer your rank.
You can also wait untill your account is unhacked. You send a mail to mojang.

Good luck!!

• Date of purchase
• Transaction ID
• Username
• E-mail adress used with the purchase

Those are the things he need for @Joe Henry to proof that it is his/her account. I thought I'd correct you a bit :p

What you also can do, @HeckyY is sending an email to Mojang with the question if they could reset your email (if they do that then you've got your account back), but you'll need your Transaction ID for Mojang to show them that you're the real owner of the account. You can send an email to Mojang here > https://help.mojang.com/customer/portal/emails/new?q=customer+support.

I wish you the best of luck my friend! :) Also, if you have any more questions then you are free to PM me because I've had this before too so I know what to do. You can PM me here > https://www.cubecraft.net/conversations/add?to=iCheeetah :)