Invalid Bantime

[Shuninx]

Dear Staff,

My issue is that I just got my second ban from Sentinel (Both valid bans), but it looks like the second ban is a permanent ban.

-Proof of amount of bans I have:

But the rules clearly say that the 2nd ban would be a 30 day ban. And only when you reach your 3rd ban for cheating you'd be banned permanently.

-Proof of this statement:

(Highlighted part)

-Banscreen:

I sincerely regret cheating, even though it's the second time. And I'm hoping this mistake will be fixed and my ban could be reversed to a 30 day ban instead of a permanent one. I love playing on cubecraft and I don't want it to be the last time ever playing on this server.

Even if you guys, although it's a server mistake wouldn't grant me a third chance I would still understand because I admit cheating both times I got banned

Greets,
-Shuninx

 

[Shuninx]

It seems the images I included didn't insert, so here they are again in Gyazo;

-Proof of amount of bans I have:
https://gyazo.com/34dfd2c561c88b22ae18ad13f9516453

-Proof of this statement:
https://gyazo.com/d19d7f5e06b067915db2bf9447b5746c
(See Punishment Track)

-Banscreen:
https://gyazo.com/f99968456883fab46e2ace827a17028a

 

[Elenahh]

Your ban isn't permanent, you will just have to be patient until a Sentinel message replaces the disallowed connection one.

 

[Shuninx]

Your ban isn't permanent, you will just have to be patient until a Sentinel message replaces the disallowed connection one.

I see, thanks for the information. A staff member confirming this would still be appreciated. :)

 

[zHeavy]

How do you know this is a permanent ban? I think this is just a ban for 30 days.
You have to wait until 'Disallowed connection' is changed to sentinel. :)

 

[Shuninx]

How do you know this is a permanent ban? I think this is just a ban for 30 days.
You have to wait until 'Disallowed connection' is changed to sentinel. :)

Alright, I'll check again tomorrow or so. I assumed I was banned permanently since it didn't state a bantime. :)

 

[SpringWarz]

Your ban isn't permanent, you will just have to be patient until a Sentinel message replaces the disallowed connection one.

As said above, you'll need to be patient until what said above happens.
Got any questions, feel free to start a conversation with me or another staff member ^-^
-Thread locked.