I lost my rank?

[ItzSeebaYT]

I have a serious problem, buy iron, pencil, diamond, emerald me and wanted me to pass all ranges quietaron stay with STONE. need solution to this please. this step and to 1 week. ItzSeebaGamer and I have a name change name ItzSeebaHD. if they tell me Account Verification and record a video.

 

[Soph]

Please email support@cubecraftgames.net about your problem.

 

[rick4games]

is your rank gone on the whole server or just in 1 lobby or something
if it is maybe it is an bug idk