I am not getting an email with the receipt of the diamond rank I am trying to get. I am trying to do the inquiry but cannot do it as I don't have the receipt.
Minecraft PC IP: play.cubecraft.net
Need help with buying a rank.
- Thread starter unbecomingguy
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If you need support, then please email sales@cubecraft.net, or you can create a private conversation with @Joe Henry
Just know that it can take up about 15 minutes for you to get the rank.
The staff would need information like:
- Transaction ID (This usually starts with a B or a W. It is not the transaction ID on the card statement). (If you have it)
- Date of purchase.
- Minecraft username.
- Email address entered at checkout.
Without that information, the staff cannot prove that you bought a rank.
Just know that it can take up about 15 minutes for you to get the rank.
The staff would need information like:
- Transaction ID (This usually starts with a B or a W. It is not the transaction ID on the card statement). (If you have it)
- Date of purchase.
- Minecraft username.
- Email address entered at checkout.
Without that information, the staff cannot prove that you bought a rank.
- Status
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