Teaming persons not banned

[Boppled]

I caught two people teaming in solo Lucky Islands and took a few screenshots, pasted these in a video and reported this.
They didn't get banned. Why?

The evidence was clear, because when I fought these teamers, we switched positions, and I took another screenshot, which in my eyes makes it clear that they are teaming.

One of them had an iron rank. I hope it is not because of this that they didn't get banned.
Can anyone please explain?

I didn't say any names for their but also my privacy.

 

[Ducky]

There must be a deny message on your report. Did you check that already? On the report site it's to be seen if you click on the name and for Bedrock reports it's to be seen in the thread itself from the staff member who dealt with your report. Let me know if you find a reason ^.^

 

[Boppled]

There must be a deny message on your report. Did you check that already? On the report site it's to be seen if you click on the name and for Bedrock reports it's to be seen in the thread itself from the staff member who dealt with your report. Let me know if you find a reason ^.^

Yep, I found it. Apparently a video with screenshots isn't good enough, they need video evidence. Pretty stupid, I can't start that within 5 seconds, lol

 

[Lello]

I give you an advice to avoid these situations in the future:
Before starting to play always open your screen recorder and set a shortcut to perform the recording. (Then leave the software opened in background).
In this way, when you will find yourself in front of incorrect players, you will have just to press a button to register everything and report them!

 

[Boppled]

I give you an advice to avoid these situations in the future:
Before starting to play always open your screen recorder and set a shortcut to perform the recording. (Then leave the software opened in background).
In this way, when you will find yourself in front of incorrect players, you will have just to press a button to register everything and report them!

Thanks for the tip. I'll probably do this by programming a Macro into my mouse

 

[Ducky]

Yep, I found it. Apparently a video with screenshots isn't good enough, they need video evidence. Pretty stupid, I can't start that within 5 seconds, lol

Yeap, indeed. We need video evidence for teaming and cheating reports.

Locking this thread now as the question has been answered. If you have any more questions, feel free to contact me or another staff member ^,^