Reported players being banned but not getting credit for it

[Deleted member 491790]

Whenever I use /report in a game to get a cheater banned, sometimes it works but sometimes, even though they get banned, it doesn't say on my report list that they do, just that it 'could not verify' them. I don't like this as even though you are helping the server you don't get any acknowledgement that you helped when you should anyway. I think they should fix this or make it so you always get acknowledgement for successfully reporting cheaters.

Spoiler: Proof

 

[S4nne]

First of all, helpers can't handle /reports as this is a moderator's task. So when a helper is dealing with a rulebreaker, it's not via /reports. Because the player was already dealt with, the moderator who was handling your report was probably not able to spectate the player anymore, so it was marked as ''could not verify''.
This can also happen when someone else reported the same player first, which causes their report to be successfully handled, and your report being marked as ''could not verify'' because we can't punish a player twice for the same thing, that would be unfair.
Also, I don't think this should be changed. In the end, it's all about the cheater receiving their punishment, regardless of who reported them. Also, we appreciate the time and effort that players take to report rulebreakers anyway ^-^

I hope this answers your thread. If you have any other questions or issues, feel free to ask!

 

[Ma7mouD]

As what Sanne mentioned above, when I dealt with the hacker it wasn't via /report as we aren't able to, that's why moderators couldn't verify your report.