I feel that on the forums you should add a Q&A section mainly for the staff-team, and or YouTubers/Twitch Streamers. Having a Q&A thread would make the players really happy, and they would get to talk to their favorite YouTubers or idols. How the thread would work is the players would make a thread, and then they would pick a person they would like to interview basically. The YouTubers or Twitch Streamer or the Staff member could make a schedule for anytime that they would like to do the Q&A. There would be appropriate things going on in the Q&A which would be monitored by a staff member, and then players could join the Q&A and then they could listen to what they really have to say if they have granted access by the person who started the interview.