Payment Issue

[MovilGaming]

Hello, CubecraftGames:

When you're game called Egg wars first came out, I started playing it. After a couple days I joined the server I realized I could do many other things I couldn't to before, such as Select game voting and etc.. I then noticed I had Diamond Rank, which I did not buy... Some time later my rank got taken away. Apparently because of charge back. Now I'm banned from every single BuyCraft_Hosted Store because I apparently "Charged Back", which I did not because I didn't even buy my rank in the first place. Now I cant re-buy my rank or any other rank on any other server. I cannot afford a new Minecraft account to buy ranks. I need this "chargeback" to be taken away from my account.

MC Username: MovilSniper87

 

[Jackelele]

Hello @MovilGaming

I can only think of reasons is due to you making a high amount of chargebacks with Buycraft - Meaning you were doing it fraudulently.. From buycraft site:

Our current chargeback protection is a global banning system where a player’s IP and username/UUID are banned from purchasing if their chargeback percentage is higher than the stores chargeback threshold.

However, for any sales/store issues please contact @Joe Henry - You can email him via sales@cubecraft.net or start a conversation with him on the forums! But please do be patient :)

If you have any further questions contact me here or on discord: Jackelele#8668

- Locked :)