I lost my rank...

[XtremeBlaze1766]

A year ago, my PC broke, and we had to send it to it's manufacturers to get it fixed, I reinstalled Minecraft Java and when I came back on Cubecraft, Gold Rank, and my stats had all been wiped, can anyone help me?

 

[Velocidad]

I’m sorry to hear that you encountered difficulties with your rank. Your best course of action would probably be to get in touch with sales@cubecraft.net and explain your situation in detail. When writing them, make sure to include the username entered at checkout, the date the purchase took place, your Transaction ID and the e-mail address entered at checkout.

 

[Dutchyyy]

Hi!

Are you sure that you are logged in on the right account instead of an (possible) alternative account?

If you think something went wrong with your rank and stats please send an email to support@cubecraft.net :)

 

[MinemanPlayer]

When did you play?

 

[XtremeBlaze1766]

Nevermind i got it back