I didnt purchase this item.

[6A4 Gaming]

So I purchased PLUS last month and i got it. But I didnt buy it this month I demand a refund because I didnt purchase this product.

 

[Chum Chum]

So I purchased PLUS last month and I got it.
But I didn't buy it this month. I demand a refund because I didn't purchase this product.

 

[CubeTale]

It literally says it's a 'monthly subscription', implying that you need to 'unsubscribe' to stop the automatic monthly transaction. I'm pretty sure you get more information about this when buying the plus rank so maybe you should actually read the entire thing next time instead of being lazy.

 

[Keanu]

It literally says it's a 'monthly subscription', implying that you need to 'unsubscribe' to stop the automatic monthly transaction. I'm pretty sure you get more information about this when buying the plus rank so maybe you should actually read the entire thing next time instead of being lazy.

In the 1st email is indeed all information including how to unsubscribe.

 

[millsmolls]

Mhm, it's a subscription, which basically means it takes money from you each month and you get the rank again. I'm not sure what you have to do to unsubscribe, maybe ask someone else? But yeah, that is why. ;)

 

[Keanu]

Mhm, it's a subscription, which basically means it takes money from you each month and you get the rank again. I'm not sure what you have to do to unsubscribe, maybe ask someone else? But yeah, that is why. ;)

We totally didn’t say that.

 

[Elenahh]

what you have to do to unsubscribe

You can cancel your subscription by contacting the support team (sales@cubecraft.net) with your Username and Transaction ID or clicking the link in the latest renewal email.

 

[Dohaa]

It's monthly you have to cancel it before.

Talk to support if you still find this a problem.

 

[Keanu]

It's monthly you have to cancel it before.

Talk to support if you still find this a problem.

You don’t have to repeat @Elenahh

 

[Dohaa]

You don’t have to repeat @Elenahh

Sorry didn't see it

 

[Keanu]

This isnt like the first time

 

[Dohaa]

This isnt like the first time

wdym?