I bought a gold rank and didn't get it

Discussion in 'Support' started by Abeer Khan, Oct 23, 2016.

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  1. Abeer Khan

    Abeer Khan Member

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    Hi,

    A week ago I bought a gold rank and i didn't receive it at first i thought it was a technical issue but then as days went by i still didnt get i would not like a refund i would prefer being given the rank I paid for. I have already contacted cubecraft sales... they didnt reply
     
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  2. StayGold02

    StayGold02 Member

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    StayGold02
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  3. Spyro the Dragon

    Spyro the Dragon Member

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    SpyrothDragon
    They aim to contact you within 3 days if contacting them
     
  4. SirFly

    SirFly Member

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    When you get a response from cubecraft you will see if your purchase went through. There is a chance that it didnt, due to the payment wall when you buy something.
     
  5. SirFly

    SirFly Member

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  6. Cyan

    Cyan Member

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    CyanYellow
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    Contact sales@cubecraft.net and be patient. If you have any other questions feel free to start a private message with me and I'll be more than happy to try and help you.

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