Sooo judging from the really weird translation, I'm guessing you're a lapiz rank that got banned.
If you're not cheating and want your punishment undone, make an appeal at appeals.cubecraft.net. If it's a sentinel ban and the appeal gets denied, there's always the appeal conversation system on the appeals site which would be your last option. If that one's closed, you're out of luck and you'll need to wait out the punishment if it's temporary.
If you have any questions and specifically want to speak Spanish (seeing as it's your main language), you should contact
CapitanGato or
LanceDaniels.
-Locked