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GIVEAWAY DOES NOT WORK!?

Discussion in 'Tech Support' started by AwesomeGamer, Oct 12, 2015.

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  1. AwesomeGamer

    AwesomeGamer Member

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    So i wake up really early (i dont know why u guys did it so early) and then i wait it and finally they said that the coupon was DIAMOND-8617 so enter it and redeem it then i agree in terms and conditions i click on claim it for free and they told me there was stuff in my basket that are not allow! and i dint get it at all (i think i was goin to get it) so i did it again (i was just wondering something) after cubecraft send their next tweet and it said that,that coupon is not allow so that means coupons were gone BUT that means that at first i was goin to get it but "there was stuff in my basket that are not allow"

    People are goin to say maybe you chose another thing insted of diamond,of course i dint!
     
  2. Pepernootje

    Pepernootje Member

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    Hi! same problem! Coupon is claimed but dont recive the rank!!!! :(((
     
  3. AwesomeGamer

    AwesomeGamer Member

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    yeah and people might say "no,you were to late" but....
     
  4. BrainDust

    BrainDust Member

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    If you go to the store now and try to buy Diamond Rank, does it allow you to buy it ?
     
  5. AwesomeGamer

    AwesomeGamer Member

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    i did click on claim it for free,and then it told me i had something in my basket that it shouldnt be there or somethting like that
     
  6. AwesomeGamer

    AwesomeGamer Member

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    yes and im talking about the giveaway not if i buy it or not
     
  7. AwesomeGamer

    AwesomeGamer Member

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    but if u think that i was to late,no cause theirs a difference between buy it and getting a coupon
     
  8. BrainDust

    BrainDust Member

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    My case is worse then yours

    I claimed the coupon, and got a message saying "Payment was succesffull..."
    If I go to the store now I can't buy a rank, only rankups, which means I have a rank then

    But Ingame I don't have any rank at all
     
  9. AwesomeGamer

    AwesomeGamer Member

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    well but i dont really care i just want an answer why did that happen AND no dont comment you are too late
     
  10. AwesomeGamer

    AwesomeGamer Member

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    i dont think is worse because i think yours,well i think you have to wait 24 hours
     
  11. TlmeLord

    TlmeLord Member

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    The code was limited to x players (x stands for the amount of ranks given), and those x players already claimed it.
    "there was stuff in my basket that are not allow" means that rgw code already expiered.
    Any more questions?
     
  12. AwesomeGamer

    AwesomeGamer Member

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    thats evidence that you bought it telling you that was succesffull but that means you have to wait 24 hours then if you dont get it i think maybe you have to msg a admin telling them and showing them evidence
     
  13. BrainDust

    BrainDust Member

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    I got a Payment Successfull message when I claimed the coupon
    I can't buy any ranks in the store, only rankups, so I should have a rank then
    But I don't have any rank ingame
     
  14. BrainDust

    BrainDust Member

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    Oh ok thanks, I will wait 24 hours then
     
  15. AwesomeGamer

    AwesomeGamer Member

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    oh ok thx!
     
  16. AwesomeGamer

    AwesomeGamer Member

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    ok bye i dont really know much about this +BrainDust but Timeloard can answer it cause im not 100% you have to wait 24 ok bye
     
  17. BrainDust

    BrainDust Member

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    Made a little video proofing my point
    https://www.youtube.com/watch?v=hOpMnWsBSko

    Is it true I have to wait 24 hours ?, because my friend got his rank immediatly when he bought it