Hello, i had heard from multiple people that they got banned by sentinel why they weren't cheating, but it was fixed pretty quickly, one of my friends even experienced this and got unbanned after less than 2 hours!
Never would i have thought that i myself would experience this, i got banned by sentinel (it said it caught me cheating while i wasn't) while i was casually playing minerware with some friends, i wasn't even lagging! Of course the first thing i did was appeal to my ban, it took some time (normally it takes 1/3 hours) But i understoond from a staff member sentinel bans are different, so i waited. I had to wait 26 hours just for my appeal to be denied! I filled out a couple of questions and i had to wait again, it's been 20 hours i think, i understand this may not be very long, but i also contacted a AntiCheat dev, he also didnt respond (Note: not blaming anything on him). But i just think its weird i have to wait THIS long for my appeal to accepted, and be unbanned. Teamers get banned for 1 day, and i have been banned for over 2 days now for absolutely nothing. I'm a little frustrated about all this, but i dont blame anyone and i get it may take some time i just wanted to tell other people about my experiences with sentinel and the process of getting an unban.
Anyways i would like to know if any of you guys had trouble with sentinel, or with other false bans/mutes, how was your experience with appealing and getting an unban/mute. I would like to hear about you guys' experiences!
(IGN: TilburgTifosi, Diamond and Plus rank, lvl 59)
Never would i have thought that i myself would experience this, i got banned by sentinel (it said it caught me cheating while i wasn't) while i was casually playing minerware with some friends, i wasn't even lagging! Of course the first thing i did was appeal to my ban, it took some time (normally it takes 1/3 hours) But i understoond from a staff member sentinel bans are different, so i waited. I had to wait 26 hours just for my appeal to be denied! I filled out a couple of questions and i had to wait again, it's been 20 hours i think, i understand this may not be very long, but i also contacted a AntiCheat dev, he also didnt respond (Note: not blaming anything on him). But i just think its weird i have to wait THIS long for my appeal to accepted, and be unbanned. Teamers get banned for 1 day, and i have been banned for over 2 days now for absolutely nothing. I'm a little frustrated about all this, but i dont blame anyone and i get it may take some time i just wanted to tell other people about my experiences with sentinel and the process of getting an unban.
Anyways i would like to know if any of you guys had trouble with sentinel, or with other false bans/mutes, how was your experience with appealing and getting an unban/mute. I would like to hear about you guys' experiences!
(IGN: TilburgTifosi, Diamond and Plus rank, lvl 59)