So i have made only 4 reports in my time on cubecraft, but only 2 have been responded to. One of them got responded to without me having to do anything, but the other, I had to message a staff member to get it looked at, for the two that didn't get responded to, I messaged 2 different staff members, and neither of them responded to the post, or direct message. The main reason I think that these reports are being missed, is because staff just look at the reports, respond to a few, then leave. The system i suggest would be is that staff MUST respond the OLDEST report, meaning that reports cannot be left unattended to. Im not sure how that would be filtered out, but the devs should definitely add a filter system on the reports section, so that staff can filter through locked threads, and find the oldest ones easy. Thanks for reading.