Although you write their IGN's, they must see clearly their name-tag in the video to be completely sure of who they ban.The admins do not accept the reports because they say they do not see the names. In the videos I write the names in the chat to make it look good.
could you upload your video evidence?
1st video:gorkabryant and IoritzMaster: (Here they say that there is not enough teaming evidence)
RomanOre and rebeccablock_: