i've done all this about microsoft account privacy etc... never took any mutes from cubecraft or mojang, i'm very worried because i can't talk to my friends.Hi, there can be a few reasons why this is happening, it usually is either your privacy settings or a shadow mute. Please read this helpdesk article for more information :)
I understand =( I'm very sad because I can't talk to my friends even though I've never received a punishment from Mojang/Microsoft =(If you get a message in chat saying you're muted then it's our punishment, otherwise it is an issue with Microsoft/Mojang and we're unfortunately not really able to help with that past the article I've given you.