Why can I not buy on Cubecraft store

[Biimmy]

I want to buy plus rank but, it says that something is wrong with xsoela customer suport.

 

[Finixly]

Hi! Could you send me a screenshot of the error please? :)

 

[Biimmy]

I dont know how to do it?

 

[Finixly]

I dont know how to do it?

Either use the 'prt sc' button on your keyboard or just take a picture with your phone, that should work too :P

 

[Biimmy]

Ty!

 

[Finixly]

View attachment 196592
Ty!

Hmm odd... Well, my advice would be to do exactly what they tell you to do there.

Just try to make the payment again tomorrow/later today. And if still doesn't work then, I suggest reaching out to Xsolla support :)

 

[Biimmy]

ok, ty :D