Once in a while the minecraft severs of cubecraft are down, Yesterday evening was one of them. People were very frustrated that they couldn't join CubeCraft and went to the discord server to ask for help and share their issue. Soon after staff-help got flooded with all the problems. Then the staff team did what they always do. They post a message in staff-help, pin it and redirect people to the pinned message. But the complaints about the server being down kept comming and no one checked the pinned message.
Then because the questions kept comming they locked staff-help untill the problems were resolved. Which is understandable, but quite frustating if you have a question regarding something else, or want to report a discord rule breaker. The channel was locked for nearly 30 minutes.
My suggestion is to make a channel in the important catagory, called: "Server status". In this channel you can see if the server is working or has issues. You may think that this isn't necesarry. But it is, it is annoying for staff to constantly redirect people to pinned messages, most of the people do not even look they post ther issue. It is also annoying for people who have a question not regarding the server issue, their question might get flooded. And staff-help doesn't have to get locked again. If you agree with this suggestion, then you can use the poll to vote what version you like the most. If you are unsure or disagree then you don't need to use the poll.
Version 1 - Hidden unless problems
In the first version the channel is hidden most of the time. This is because the servers are up 99% of the time and it will take less space and doesn't take attention away from the other important channels. But when the server is down the channel becomes visible, and the staff team can then post that the servers have issues, and something else like thatyou shouldn't come to staff-help with this issue.What the actual message should be will be for staff to decide.
The second version is a bit different, but the idea is the same. Instead of hiding the channel when the problems are fixed, the channels stays up like all the other channels. The channel would then contain a message that the servers are up, but when they are down the message changes. You can even work with colour codes. Red = Aware of problems, trying to look for a fix. Yellow = Found the problem, rolling out the fix. Green = server is up. With colour codes is optional. Another advantage is that you can make it an annoucnement channel, all the servers that are linked to the channel will automatically get a message about the servers.
Version 2 - Always shown
Version 2 - Always shown
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