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jorden11

Well-Known Member
Sep 1, 2016
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0
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Hello,

I have to find an transaction.
Do you have the bank account number for me?
I mean the number where I did pay for my rank!

Thank you, Jorden
 

jorden11

Well-Known Member
Sep 1, 2016
3
0
77
26
My account justbroodje038 is stolen/hacked, on that account i had a diamond rank [first i had Iron and i upgrade to diamond].
now my account is stolen/hacked i have paid a new minecraft account but i don't have my rank and i can't found my transaction id

help me
 

RayzMC

Well-Known Member
Feb 3, 2017
2,271
1,941
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Summer
My account justbroodje038 is stolen/hacked, on that account i had a diamond rank [first i had Iron and i upgrade to diamond].
now my account is stolen/hacked i have paid a new minecraft account but i don't have my rank and i can't found my transaction id

help me

Without the transaction idea, I'm afraid @Joe Henry can't help you, since he will be asking you for that.
 

Ducky

Forum Professional
Dec 31, 2015
4,700
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The Netherlands
There's a company which you can e-mail to ask for your Transaction ID of your Minecraft account. It's called ''Skrill'', you can contact them via the Mojang site > https://help.mojang.com/customer/en/portal/articles/361380-what-is-a-transaction-id-.
To recover this transaction ID, get in touch with a Skrill representative by emailing them at help@skrill.com. When contacting them, use the email address from your purchase, put "Minecraft" in the subject field, and ask for the Merchant Transaction ID from your purchase of Minecraft.

I really hope that this helped you :)

If you have any more questions about this subject, you can always PM me here > https://www.cubecraft.net/conversations/add?to=iCheeetah.
 

Troublesomee

Forum Veteran
Feb 6, 2016
2,888
4,148
404
As said above, you need a transaction ID before you can transfer your rank to another account.
Without a Transaction ID, you can't transfer it.
To help you out further Joe Henry will need the following transaction information which can be found in the email receipt you received from CubeCraft after your purchase:
Transaction ID.
Date of purchase.
Minecraft username.
The email address entered at checkout.

Send this information to Joe Henry via a conversation.
You can start a private conversation with Joe Henry at https://www.cubecraft.net/conversations/add?to=Joe+Henry

Without this information, you can't prove that you bought your rank or something else.
You could also mail to sales@cubecraft.net.

I suggest you go to your mail, then click on the search bar and type in ''Cubecraft'' when I type this in, the transaction ID shows up.
Goodluck! :)
 

Ducky

Forum Professional
Dec 31, 2015
4,700
6,716
559
24
The Netherlands
There's a company which you can e-mail to ask for your Transaction ID of your Minecraft account. It's called ''Skrill'', you can contact them via the Mojang site > https://help.mojang.com/customer/en/portal/articles/361380-what-is-a-transaction-id-.


I really hope that this helped you :)

If you have any more questions about this subject, you can always PM me here > https://www.cubecraft.net/conversations/add?to=iCheeetah.
@jorden11, I don't think you've seen this post since I posted it. That's why I reply on my own post but I really think that my post will help you.
 

KidBit

Dedicated Member
May 9, 2016
1,188
760
188
Maple Syrup Land
In your search bar in your email search for CubeCraft. It showed show you all the notifications that you got from CubeCraft including the purchase you made for your rank. Once you find the email it should tell you your Transaction ID.
 
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