Minecraft PC IP: play.cubecraft.net

drew.s123

Well-Known Member
May 7, 2016
10
0
77
22
Hello

i recently bought gold rank my name is I_Am_Asgore and i spent $46.11 USD on it. today i logged on and i was only stone rank. plz help me! I can provide receipt and all i don't know what happened or why this is happening to me. and only me. PLease get back to me as soon as you can.
 

DrHam

Forum Veteran
Sep 15, 2015
3,615
4,166
518
Kepler-452b
Hello

i recently bought gold rank my name is I_Am_Asgore and i spent $46.11 USD on it. today i logged on and i was only stone rank. plz help me! I can provide receipt and all i don't know what happened or why this is happening to me. and only me. PLease get back to me as soon as you can.
Wait until 48 hours, if you rank isn't there, try to contact sales@cubecraft.net, they aim to respond in 72Hours.



PS: You are not the first case, this happens to more people
 

drew.s123

Well-Known Member
May 7, 2016
10
0
77
22
Try to wait a few minutes if that dont work contact staff, good luck :)
I restarted my minecraft and waited for about 20 minutes. I had gold rank before but now i dont have it i dont know why this is happening i spent all of my birthday money on this :(
 
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