PLZ HELP ME

Discussion in 'Support' started by drew.s123, Aug 8, 2016.

  1. drew.s123

    drew.s123 Member

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    Hello

    i recently bought gold rank my name is I_Am_Asgore and i spent $46.11 USD on it. today i logged on and i was only stone rank. plz help me! I can provide receipt and all i don't know what happened or why this is happening to me. and only me. PLease get back to me as soon as you can.
     
  2. Vickebyggare

    Vickebyggare Member

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    Try to wait a few minutes if that dont work contact staff, good luck :)
     
  3. HangarGeek

    HangarGeek Member

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    HangarGeek
    Obsidian
    Wait until 48 hours, if you rank isn't there, try to contact sales@cubecraft.net, they aim to respond in 72Hours.



    PS: You are not the first case, this happens to more people
     
  4. drew.s123

    drew.s123 Member

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    I restarted my minecraft and waited for about 20 minutes. I had gold rank before but now i dont have it i dont know why this is happening i spent all of my birthday money on this :(
     
  5. drew.s123

    drew.s123 Member

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    thank you :)
     
  6. Scottness

    Scottness Member

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    Scottness
    Obsidian
    Try to wait a few more minutes, doesnt work? Please contact sales@cubecraft.net about this, you wil get more info from them asap.

    Hope i was usefull! :)
     
  7. ThatOneGUY

    ThatOneGUY Member

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  8. ThatOneGUY

    ThatOneGUY Member

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  9. drew.s123

    drew.s123 Member

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    thank you for the help i still havnt gotten the rank and i have contacted cube craft
     
  10. BanBoy

    BanBoy Member

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    I hope you will get the rank you payed for :) Goodluck!
     
  11. codexprivateㅤㅤㅤㅤ

    codexprivateㅤㅤㅤㅤ Member

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    If you have more questions tell us, btw staff dont lock this until we got a respond from this young man C:
     
    BanBoy likes this.