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*Not CubeCraft* I need help with my computer. * URGENT*

Discussion in 'Tech Support' started by FalseHonesty, May 3, 2016.

  1. FalseHonesty

    FalseHonesty Mod Staff Member Moderator

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    So recently my computer was completely taken over and hacked by a diamond rank on CubeCraft. I really, REALLY want to get it fixed, but he has control over everything. All I know is its a program called Chatroom (2) or something along those lines. There is also a file in my registry that keeps appearing, and it tracks my keystrokes and movements. I'm not sure if that's normal, but when I delete it, it just reappears. The computer is basically unusable as of now. If there are any devs, or people that could help me, I'd extremely, EXTREMELY, appreciate it! p.s. I think this is the right section for this thread?
     
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  2. Meah

    Meah Member

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  3. Anmazing

    Anmazing Helper Staff Member Helper

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    You were probably infected with that virus. I hope you took backups of your computer, because the safest thing you could do is completely reinstall your system. You could use a removal tool, but you won't be sure is the virus completely removed. If you reinstall the whole system, viruses will be deleted together with your data, but that shouldn't be a problem if you made backups. After you get rid of the virus(es), make sure to install a good antivirus software (a paid one, if possible). Also, I would recommend you to use a safe browser, like Google Chrome, that has Adblock Plus installed.
     
  4. TlmeLord

    TlmeLord Member

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    Turn of your internet so the only way to have access to your computer would have to be physical.
    Try deleting chat room 2. Get an Anti-Virus (via a different computer, or you can buy one at a local store).
    Install the Anti-Virus and run it.
    Hopefully that shall do the trick?
     
  5. hgbf

    hgbf Member

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  6. FalseHonesty

    FalseHonesty Mod Staff Member Moderator

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    Thank you guys for the help. I haven't been able to try them yet, as I'm not home, but I will wait for an answer from the dev overflow Dan, as he said he could help me.
     
  7. Jordan1

    Jordan1 Member

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    Hello can I have some help?
     
  8. Jordan1

    Jordan1 Member

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    Can I have some help
     
  9. 6Godly

    6Godly Member

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    As @Meah said, I think looking at the instructions on that website (http://www.pchihi.com/chatroom-2-exe/) would be your best bet. If you were to take it to a computer repair shop, that's probably what they would do. Although, follow the instructions carefully. You don't want to make the situation any worse. Good luck :)
     
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  10. FalseHonesty

    FalseHonesty Mod Staff Member Moderator

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    I think, as of now, that the problem is cleared up. I'm not confident as I have just turned my Wifi back on, and haven't really done much. I will try and keep you guys updated, but thank you so so much for the support! I hope the issue is fixed :D
     
  11. DontYouDare

    DontYouDare Mod Staff Member Moderator

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    I'm sorry but the only thing i know is to start up my pc and play minecraft , but i hope that you can acces your pc asap !
     
  12. 6Godly

    6Godly Member

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    Good to hear :) we should play sometime!
     
  13. FalseHonesty

    FalseHonesty Mod Staff Member Moderator

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    I'd love to play! Whenever you want to just hit me up, but I am going on a class trip all next week (Monday ~ Friday), so before or after then! And I also need some video footage of my new kit for the contest, so if you can help me with that I'd love it!