I lost my rank Gold and i can't buy in the store

[Enrique Sanchez]

They refunded my payment of the rank, but now how I do with the problem of the store?

The problem with the store
When I try to buy, the page put this

 

[xMegaGamerx]

You were banned because you had a payment error. Did you try to scam?
https://www.cubecraft.net/threads/what-do-i-do-i-still-ban.56649/#post-329867