Minecraft PC IP: play.cubecraft.net
Jan 29, 2021
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Even though my purchase is reflected in the store it is not yet reflected in the game, I would like to know if it is due to a waiting period and if it is, it would be prudent to have prior knowledge to understand what happens.
 

Hazard

Forum Extraordinaire
May 5, 2020
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Liverpool, Merseyside
Even though my purchase is reflected in the store it is not yet reflected in the game, I would like to know if it is due to a waiting period and if it is, it would be prudent to have prior knowledge to understand what happens.
Hello,

If you are talking about a Java purchase from https://store.cubecraft.net, please contact sales@cubecraft.net along with your Minecraft name and transaction ID so we can look into this further.

If your issue is about a Bedrock purchase, I am sorry but we are unable to handle Bedrock purchase requests. Please contact Microsoft's dedicated Minecraft support team here: https://help.minecraft.net/hc/en-us/requests/new

Regards.
 
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