Hello everyone,
Over the last few months, we have noticed a rise in player safety violations from members of our community - and would like to address the seriousness of these.
We want to reiterate the importance of staying safe online and how you can help yourself and others. Our duty of care is to provide a safe and secure environment - with multiple reporting tools and processes in place, such as our Player Safety subforum & a team to assist and direct you through the next steps.
Team CubeCraft is a collective of people from all over the world, with different backgrounds and experiences - however, members of Team CubeCraft have been coming forward as victims of doxing, cyberbullying, harassment, and grossly offensive behaviour, which will not be tolerated on our platform. We have millions of active users a week, and it is unfortunate that a small few individuals will have the motive to act with clear malicious intent.
We would like to openly say that any ‘Player Safety’ concerns that are raised are handled with the utmost seriousness. We have internal processes to assess and deal with incoming reports correctly. Our processes focus on fact-finding to complete the bigger picture and fully understand the events that occurred. We then use this information to determine if there was any wrongdoing and work out if the incident should be escalated to the appropriate authorities, such as the police.
To learn more, please review our Community Resources & Safety articles:
Community Resources and Safety
Community Well-being
The mental well-being of our community is incredibly important to us. Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle the different levels of stress in our lives as well as how we relate to others. We will always advise you to speak to a trusted adult and explain what’s happening if you are affected by an episode or event.
Our team has tried to spread awareness and destigmatise the topic on our forums; Mental Health & You. We have also worked with the charity Mind in the past to again speak of the importance of mental health. This is something we’d love to do again in the future!
We’re extremely grateful to have such an amazing team and community by our side - and we hope that our endeavours to have a safe and positive experience for everyone are being met. We cannot stress enough how important it is to be safe online!
Over the last few months, we have noticed a rise in player safety violations from members of our community - and would like to address the seriousness of these.
We want to reiterate the importance of staying safe online and how you can help yourself and others. Our duty of care is to provide a safe and secure environment - with multiple reporting tools and processes in place, such as our Player Safety subforum & a team to assist and direct you through the next steps.
Team CubeCraft is a collective of people from all over the world, with different backgrounds and experiences - however, members of Team CubeCraft have been coming forward as victims of doxing, cyberbullying, harassment, and grossly offensive behaviour, which will not be tolerated on our platform. We have millions of active users a week, and it is unfortunate that a small few individuals will have the motive to act with clear malicious intent.
We would like to openly say that any ‘Player Safety’ concerns that are raised are handled with the utmost seriousness. We have internal processes to assess and deal with incoming reports correctly. Our processes focus on fact-finding to complete the bigger picture and fully understand the events that occurred. We then use this information to determine if there was any wrongdoing and work out if the incident should be escalated to the appropriate authorities, such as the police.
To learn more, please review our Community Resources & Safety articles:
Community Resources and Safety- Community Standards
- These are a set of standards that we uphold to Team CubeCraft and active community members - as it outlines how we can respectfully and safely communicate with each other.
- Safety Guidelines
- If you are concerned about your safety online, we’ve set some guidelines that you can follow to ensure that your experience on and off our platform is as enjoyable as it can be.
- Rules
- This is a list of rules that everyone in our community must follow. Failure to do so can be reported to our relevant platforms.
- If something isn’t right
- Tackling serious issues is sometimes difficult and confusing. We’ve made a private subforum between you and our Admin Team, who can help you tackle issues such as Harassment, DoS/DDoS attacks, phishing, doxing, explicit content & other illegal/harmful activities.
Community Well-beingThe mental well-being of our community is incredibly important to us. Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle the different levels of stress in our lives as well as how we relate to others. We will always advise you to speak to a trusted adult and explain what’s happening if you are affected by an episode or event.
Our team has tried to spread awareness and destigmatise the topic on our forums; Mental Health & You. We have also worked with the charity Mind in the past to again speak of the importance of mental health. This is something we’d love to do again in the future!
We’re extremely grateful to have such an amazing team and community by our side - and we hope that our endeavours to have a safe and positive experience for everyone are being met. We cannot stress enough how important it is to be safe online!
