Account Hack

[motherofleevje]

My son's account Leevje has been hacked by another player... how to solve this? Must happend around 16.15 hours today. That's when I received an email message that password was reset. Cant log in. Please help!

 

[Renss]

Do u have acces to the email account?

 

[motherofleevje]

Yes I receive the reset link everytime and can reset the password for him.... but if he want's to login it doesn't work. They probably changed the username or emailadsress although the original e-mail stays registered.

 

[Renss]

If you do, u should go to mojang.com and go to accounts and then reset the password again.
If you have done the new password and it is not working?
Then u have to reset your password of your email.
If you have reset your password of your email, try again if you can reset the password on mojang.com. If everything is right u can play again.

 

[motherofleevje]

Oke I will try that...but Im sure they cannot access my email

 

[Renss]

Oke I will try that...but Im sure they cannot access my email

You can reset your email with a other email....

 

[motherofleevje]

The user who has hacked him probably get remorse or felt sorry because the gave him his account back. To bad they did not leave a name.... but... son is happy again. I suddenly received again a resetlink by email while I didnt request one.... changed it and he can play again. Thank you for your replies.

 

[Renss]

The user who has hacked him probably get remorse or felt sorry because the gave him his account back. To bad they did not leave a name.... but... son is happy again. I suddenly received again a resetlink by email while I didnt request one.... changed it and he can play again. Thank you for your replies.

NP, glad to hear it worked ;)

 

[Renss]

This can be locked @Stefanvld

 

[Stefanvld]

Locked. :)