To start off please let me know if this has been suggested in the past/give me the link, I searched but couldn’t find anything to do with this specifically.
So I was looking through support and noticed some people instead of helping the person asking for help, they just told them “You should try asking a staff member” and that’s it, they contributed nothing and just told them to do what they were already trying to do.
Other times I see them answering stuff blatantly incorrect, I’ve seen java players try to tell bedrock players who are shadow-muted, to contact AnimalTamer about being muted (while someone prior had stated they are in fact shadow-muted.)
I believe away to prevent these is a rule against false information; I understand the user is trying to help, however this does more harm than help if what they are is saying is wrong.
What the rule could say;
No false information; this applies network wide. False information is when a player asks for help and you give them an answer that isn’t helpful to them/isn’t correct, this applies whether you knew it was false or not.
What problems could this cause? None! It would be very helpful to players searching for help and would encourage users who don’t know the answer, to not give wrong one’s.
If you see any issues/have any additions please leave it in the comments :p
So I was looking through support and noticed some people instead of helping the person asking for help, they just told them “You should try asking a staff member” and that’s it, they contributed nothing and just told them to do what they were already trying to do.
Other times I see them answering stuff blatantly incorrect, I’ve seen java players try to tell bedrock players who are shadow-muted, to contact AnimalTamer about being muted (while someone prior had stated they are in fact shadow-muted.)
I believe away to prevent these is a rule against false information; I understand the user is trying to help, however this does more harm than help if what they are is saying is wrong.
What the rule could say;
No false information; this applies network wide. False information is when a player asks for help and you give them an answer that isn’t helpful to them/isn’t correct, this applies whether you knew it was false or not.
What problems could this cause? None! It would be very helpful to players searching for help and would encourage users who don’t know the answer, to not give wrong one’s.
If you see any issues/have any additions please leave it in the comments :p