Password problems

[Vreeself]

I'm having some problems with my minecraft.

When I try to log in it says my password is wrong.
When I reset my password it still says my password is wrong.
I can't even log in to my mojang account.

Can somebody help me please?

 

[Deleted member 169486]

I'm going to assume you have upgraded your account, meaning you log in to mc with your email right?

 

[Vreeself]

I'm going to assume you have upgraded your account, meaning you log in to mc with your email right?

I do log in with my email.

 

[Ducky]

Did you fill in your e-mail adress correctly?

 

[Vreeself]

Did you fill in your e-mail adress correctly?

YES!


Now I'm having to mutch password reset attempts

 

[Buuuddy]

I would recommend you to read this article made by Mojang. https://help.mojang.com/customer/en/portal/articles/781529
As can be see in that article, it is often a temporary issue and usually solves itself after an hour. If you would like personal support from a Mojang employee, you can always contact them via their Twitter support account.

 

[Vreeself]

I would recommend you to read this article made by Mojang. https://help.mojang.com/customer/en/portal/articles/781529
As can be see in that article, it is often a temporary issue and usually solves itself after an hour. If you would like personal support from a Mojang employee, you can always contact them via their Twitter support account.

I readed the help doc. but now I'm having 1 question. I'm having to many password attempts. Do I have to wait 24 hours or 30 minutes?

 

[Buuuddy]

I readed the help doc. but now I'm having 1 question. I'm having to many password attempts. Do I have to wait 24 hours or 30 minutes?

If multiple failed attempts to log in are made in a row, you might have to wait 24 hours before the account can be authenticated again. If your problem is not resolved after 24 hours, please contact customer support.

 

[Pillow]

I would just send them an email here: https://help.mojang.com/customer/portal/emails/new

 

[Jollier123]

If you can't login to your Minecraft account I would suggest trying to reset your account at https://account.mojang.com/password, (if you typed in the email wrong, then make sure its the right email) going to the Minecraft forums http://www.minecraftforum.net/