Minecraft PC IP: play.cubecraft.net
May 12, 2020
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I am very disappointed in how little it is looked at even if I use /report, I may be iron rank, but does this mean that it is less likely to be looked at? although I use /report they are always closed automatically, because I have already done 13 reports of which 11 are automatically closed. as a cubecraft, maybe you look at it more often, or is there a reason for this?
 
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Entrustious6679

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Mar 28, 2020
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Playing CubeCraft Skywars
I am very disappointed in how little it is looked at even if I use /report, I may be iron rank, but does this mean that it is less likely to be looked at? although I use /report they are always closed automatically, because I have already done 13 reports of which 11 are automatically closed. as a cubecraft, maybe you look at it more often, or is there a reason for this?
Staff members are very busy as it is and do an excellent effort looking at reports in game as well. They have website reports, staff help and so much more they need to do as well as look at /reports. You should be patient and record and report on top of that to make sure they definitely don’t go unnoticed :)
 
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its_Marto03

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Nov 13, 2017
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Dog's Land
I am very disappointed in how little it is looked at even if I use /report, I may be iron rank, but does this mean that it is less likely to be looked at? although I use /report they are always closed automatically, because I have already done 13 reports of which 11 are automatically closed. as a cubecraft, maybe you look at it more often, or is there a reason for this?
Hey!
You can record and report rulebreakers here: https://reports.cubecraft.net/ they will get punished.
I hope I've helped you!
 

ImSpain

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Sep 17, 2019
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Yeah, I also don't know what automatically closed means, and I also get it a lot but, on the other hand, a lot of my reports done with /report get looked at really quickly.
 

Jenskeboy

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Jan 27, 2017
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If your report gets automatically closed it means that there were no staff members online at that time to look at that person.

Staff want to help as many people as possible, but they can't help everyone at the same time.
If you can record the cheater, that's the easiest, because then you'll have evidence to report him.
 
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Deleted member 489420

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automaticly closed is also when this person which u reported is allready banned
 

TheBrownster

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Jun 10, 2016
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I am very disappointed in how little it is looked at even if I use /report, I may be iron rank, but does this mean that it is less likely to be looked at? although I use /report they are always closed automatically, because I have already done 13 reports of which 11 are automatically closed. as a cubecraft, maybe you look at it more often, or is there a reason for this?
The best way to make sure your report it looked at will always be recording and then reporting through our report site. We understand that it takes time and not every player is willing/able to do that, so /report was added for your convenience. It only works if a staff member is already actively looking at reports, and I can guarantee that we do not discriminate based on your rank.
We try to look at reports as much as we can, but it really depends on if a staff member is wanting to handle them at that time. For a few days this week, I was handling reports for 2-4 hours each night, but then yesterday, I handled none because I didn’t feel like getting on that day. I know that sounds kind of bad, but it is the reality of a volunteer staff position.
 
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