Web No appeal replies on email

[DespairScent]

I noticed that replies to appeal are not sent to the specified email. A checkbox to enable this has been enabled. Emails are also missing inside the spam box.

 

[Snowwyyy]

Well I requested an account deletion yesterday and got a response today, they might be busy and/or it's in your spam folder, or it might take some time to respond

 

[DespairScent]

Well I requested an account deletion yesterday and got a response today, they might be busy and/or it's in your spam folder, or it might take some time to respond

As I said, it's not in the spam folder. And on the website there is reply, but it wasn't sent to email (what is the actual problem)

 

[Snowwyyy]

Its probably a time problem then, just wait a few additional days and if you don't get a response then send another email on: support@cubecraft.net

 

[Keanu]

Its probably a time problem then, just wait a few additional days and if you don't get a response then send another email on: support@cubecraft.net

They’re talking about something else. When appealing an ingame punishment, there’s an option to have something send to your email when there’s a reply by a staff member.

On topic, I’ll look into it later today. :]