Missing rank i have photos.

[Gnozzy]

Here is the first photo i take:

And here is the other:

so can i get my obsidian? Plzz or pay back =)

 

[Marieke2001]

Contact @Joe Henry about your problem.

 

[iDontPlayMinecraft.exe]

Here is the first photo i take:
View attachment 131648

And here is the other:

View attachment 131650

so can i get my obsidian? Plzz or pay back =)

Like marieke said contact Joe Henry. But it clearly says on the purchase page, A screenshot of this page is NOT proof of a purchase. Next time read the page before posting here, so there is a possibility you do not purchase a rank .I hope you get your rank back though.

 

[Gamerfull]

Please Start Conversation here: https://www.cubecraft.net/conversations/add?to=Joe+Henry

 

[LanceDaniels]

Hello, @Gnozzy

That photo does not show that you actually bought the rank obsidian.

Please contact sales@cubecraft.net and provide the following details;
- Transaction ID (This usually starts with a B or a W. It is not the transaction ID on the card statement).
- Date of purchase.
- Minecraft username.
- Email address entered at checkout.

Without this information we cannot help. It proves they actually bought something and links the purchase to their username.

Another option is start a converstaion with @Joe Henry. https://www.cubecraft.net/conversations/add?to=Joe+Henry

I hope I've helped! :)

 

[TheLucian]

Please contact support@cubecraft.net . Just to let you know you have to provide evidence of your purchase. That page that you showed is not hard evidence.

 

[Camezonda]

Answered :)

Locked.