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I dunno if you can suggest things for the Discord server here, but I'm doing it anyways. So my suggestion is to enable the "Allow anyone to @mention this role" for the moderator/helper role on discord. So if anyone is braking the rules, you can alert the mods by simply mentioning moderators.
 

remio

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Sep 18, 2016
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You can also just tag a moderator who is online or report it in #staff-help.
It's not like #staff-help is a channel to chat with the staff team, it's a help channel. No need to add the moderator tag.
And: People would abuse the tag and I do not think it would be a nice addition because the whole team of moderators will get a tag if a player uses the tag. Would be very annoying.
 
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Gainfullterror

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Mar 24, 2016
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If every moderator got mentioned for a single problem, I don't think any of them would even want to be in the discord.
I guarantee you that many impatient players would use that mention, and maybe only one or two of the mods will handle it before the others actually get to look at the tag. They'll get dozens and dozens of daily mentions for things that another person has already sorted out.
No thanks.
 
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Deleted member 169486

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For everyone saying "staff-help exists" staff take quite a while to respond some times, and tagging a moderator only helps if they really are online, so you tag someone that isn't really there, so you make 10+ tags when you really only needed one.
 

Bob_the_Giraffe

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Nov 5, 2013
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I think this would cause excessive spam notifications for any staff member (wether they're online or not). It would get annoying to have a bunch of tags from a channel. There's usually a staff member around to help though!
 
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