I want a refund

Discussion in 'Suggestions' started by LorenPirata, Apr 12, 2016.

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  1. LorenPirata

    LorenPirata Member

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    good , I am writing to you to tell you something, I 've bought the obsidian range and I have repented and want a refund, I sent an email but do not respond. My mail is " lorenpirata@gmail.com " minecraft and my nickname is " LorenPirata1 " I hope your answer , Greetings
     
  2. Terrarialover11

    Terrarialover11 Member

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    Unfortunately we do not do refunds. If there is a problem with your rank (such as issues receiving/keeping your rank) please email "support@cubecraft.net". Otherwise there is not much we can do to help you.
     
  3. LorenPirata

    LorenPirata Member

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    How they do not do refunds ?, I want my money .
     
  4. CARDAN18

    CARDAN18 Member

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    You donated your money to Cubecraft. These are donations. You can't give 5 dollars to a Charity and ask for your money back. It is like the same thing here you donated to keep our server up and we gave your some perks as a thank you for helping keep us up. I'm sorry but you can't get a refund as we don't do them. If you have any more questions please do reply.
     
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  5. Livid

    Livid Member

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    Can I spam you?
     
  6. Terrarialover11

    Terrarialover11 Member

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    Please keep post relevant on serious threads.
     
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  7. Dai_Matsumoto

    Dai_Matsumoto Sr. Mod
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    When you decided to donate to our server, you were supposed to read the terms and conditions. It specifically says that we do not do refunds. Here is the text↙︎
    "Our Refund Policy: Since the items and ranks you receive when purchasing are Digital Intangible Items, there is a strict no refund policy. Since you can not replace the time it took to assign you your rank, and/or give back the items you received no refunds will be granted. This accounts even if you were banned, or muted. Executing a chargeback/dispute will get your account banned from our server automatically."
     
  8. LorenPirata

    LorenPirata Member

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    Please refund my money !, really need it ; (
     
  9. StayGold02

    StayGold02 Member

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    StayGold02
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    I'm sorry, but as said above, you can't request back your money. You donated to the server, and you receive perks in game, it is a way to say "thank you"
     
  10. cocai

    cocai Member

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    cocai
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    Although we do not accept refunds, you can issue a refund through your payment method such as your bank account or PayPal. But, if you do this, then you will automatically be banned from the server. If you have not received your after paying for it, then please contact support@cubecraft.net. Thank you.
     
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