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I tried to get emerald rank

Discussion in 'Tech Support' started by V_Predator_V, Aug 13, 2016.

  1. V_Predator_V

    V_Predator_V Member

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    When I went to go buy emerald rank it said it worked but then 2 questions popped up and it asked for a picture of the drivers license and a picture of a recipe I don't know if thats a scam pls help me?
     
  2. Tacosbefriends

    Tacosbefriends Admin Staff Member Administrator

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    Hi Rbenny3232,

    Our store does not require the things that you've just listed. To help me better understand the situation, could you please provide us with the link which you used to purchase your rank?
     
  3. V_Predator_V

    V_Predator_V Member

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    I go on the payment wall and now it says I have to pay 113$ and I originally only have to pay $91 and it says my account is blocked
     
  4. NedGaming

    NedGaming Member

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    Do you use store.cubecraft.net?
    What is your IGN?
     
  5. V_Predator_V

    V_Predator_V Member

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    I used the Cubecraft store to buy the emerald rank lifetime and my IGN is V_Predator_V
     
  6. V_Predator_V

    V_Predator_V Member

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  7. NedGaming

    NedGaming Member

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    Youre paymentwall is blocked, reason: Nobody knows, you need to contact PaymentWall or your bank, for the rank, try another payment method
     
  8. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    I had the same problem. I was also blocked from payment wall for a while. To make sure we're on the same page the screen should look like this:[​IMG]

    If this is correct then you have to email verifyme@paymentwall.com. Unfortunately you do have to send some kind of verification (eg. Driver's licence, Passport, etc) Sometime's they will also ask you for the ID with the card you used to purchase the rank with. But when they do that, they will ask for the last four digits of the card. Though you still need to take a picture of that card, and use a program like Paint to blur out the other numbers.

    It's safe though. I myself thought it was sketchy at first, but it turned out it isn't.

    If you are still having trouble with your card, then I suggest doing paysafe cards. They are the easiest way of payment. If the credit card doesn't work, don't keep trying. "Trust me I did that, more problems came up."
     
  9. V_Predator_V

    V_Predator_V Member

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    Thank you very much but where do I go to get a paysafe card?
     
  10. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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  11. V_Predator_V

    V_Predator_V Member

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    I have a question when I get a paysafe card and I enter it and it asks me for like a drivers license last time it asked for a recite here do I go to find a recite for the purchase?
     
  12. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    They shouldn't ask you for a driver's licence. The only reason they ask you for a drivers licences is if you are blocked. They use it to verify that you are the card holder. The paysafecard should be like a gift card.
     
  13. V_Predator_V

    V_Predator_V Member

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    I got a prepaid Debit MasterCard is that ok?
     
  14. V_Predator_V

    V_Predator_V Member

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    When I go to paymentwall is says the my payment was canceled and refunded and how to I end an inquiry
     
  15. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Have you sent a verification before? Meaning have you been blocked before but became unblocked? If that's the case, send the drivers licences that you had when you were blocked. To end an inquiry just don't respond to the messages. If the card was cancelled and refunded then it means that the bank doesn't allow you to buy that item. You have to use a different card. Remember if a card doesn't work, don't keep trying.
     
  16. V_Predator_V

    V_Predator_V Member

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    Well I got another prepaid card
    So I will try with that
     
  17. V_Predator_V

    V_Predator_V Member

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    I sent a picture of my drivers license so now the inquiry will be canceled?
     
  18. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    You have to wait until they respond.
     
  19. V_Predator_V

    V_Predator_V Member

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    They did respond they still want the credit stament where it shows the transaction
     
  20. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Then you have to log into your credits card statement, take a picture where it has showed that you have bought the rank. If you don't have a credit card statement showing just tell them that you don't have it.