I lost my rank :(

[Vibrant]

Hi, I have recently started playing on this server again, I took a break and when I came back my rank was gone. My friend bought it for me for my birthday, it was diamond rank and now I don’t have it. Please help me out.

Thanks in advance!

 

[Ediinsonn]

Hello, I'm sorry to hear that, I have to understand that once you buy a rank, it is permanent.

But if for some reason you don't have it, you can send an email to " sales@cubecraft.net " with all the information of the purchase and the payment method.

 

[iTolgaGedik]

• #2

For a quick response, send an email to: sales@cubecraft.net with all the information you have, that is, payment details and proofs that prove that payment

 

[xFqbian]

I think ur rank lost bc glitch?

 

[Josher]

Hey Vibrant,

I’m sorry to hear that you encountered difficulties with your rank. Your best course of action would probably be to get in touch with sales@cubecraft.net and explain your situation in detail. When writing them, make sure to include the username entered at checkout, the date the purchase took place, your Transaction ID and the e-mail address entered at checkout.

I’m sure they will be more than delighted to assist further!

 

[Zebsigling]

Hi, I have recently started playing on this server again, I took a break and when I came back my rank was gone. My friend bought it for me for my birthday, it was diamond rank and now I don’t have it. Please help me out.

Thanks in advance!

That’s sad....

 

[Vibrant]

I will ask my friend for the payment details